Hi Steve
Try deleting the accounts and re-setting them up.
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen
+44 (0)7747778022
[email protected]
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company in England & Wales, registration
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On 21 Oct 2013, at 20:12, Davies Steve <[email protected]> wrote:
> Folks,
>
> Since my wife and I upgraded our 3GS phones to 5S phones last week, all is
> well with the exception of mail.
>
> We are with 02 & BT using apple mail.
> We can receIve mail OK, but can not reply to a mail message or send a new
> mail message from our phones, when the mail fails to go we get a message that
> says" Cannot Send Mail the user name for "SMTP is incorrect"
>
> Both phones are on iOs7
>
> However, mail is functioning perfectly on our mini iPad and iPad2 running
> iOs7, (Neither of which are 3G enabled) and mail is fine using the iMac and
> Mackbook Pro.
>
> Any ideas?
>
> Thanks,
>
> Steve.
>
>
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