Have you used the devolo cockpit software to check for firmware updates?
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
[email protected]
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company in England & Wales, registration
number 8466597
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On 25 Jun 2015, at 22:37, mac98aop <[email protected]> wrote:
Well, I'm getting more confused....
I switched off the Devolo, and that essentially confirms the problem. The
Macbook now connects to the router downstairs, albeit with a weak and slow
signal. If I put the Devolo back on (with a unique name for ease of ID) the
Macbook will also connect to that fine. The problem is iPads/iPhones connecting
to the Devolo. At a previous house, all was fine, and moving the Devolo around
this house makes no difference.
Essentially, any iOS device trying to connect through the Devolo is just
repeatedly thrown off.
What am I doing wrong, Sam?
> On Thursday, June 18, 2015 at 7:17:34 AM UTC+1, mac98aop wrote:
> I'm on it! I'll have a play and see what works out best.
>
> I'll match the channels, just to see, else try switching Devolo off, and if
> seems better, albeit weaker, I'll buy an Asustek!
>
> Thanks again
>
>> On Thursday, June 18, 2015 at 7:12:07 AM UTC+1, Sam - MacAmbulance wrote:
>> The channel shouldn't matter so much, as long as the ssid and password are
>> the same your device should swap over when it senses the devolo has a better
>> signal.
>>
>> Try devolo cockpit, it'll allow you to open a browser with the admin page of
>> the devolo router.
>>
>> Have you tried with the devolo switched off to see if the network behaves
>> better?
>>
>> Regards
>>
>> Sam
>>
>>
>>
>>
>> MacAmbulance Ltd.
>> Providing Affordable Mac/PC Support and Web Development
>>
>> Sam Mullen ACMT
>> +44 (0)7747778022
>> [email protected]
>> www.macambulance.co.uk
>> MacAmbulance Ltd. is a registered company in England & Wales, registration
>> number 8466597
>> This email is intended solely for the addressed recipients and may contain
>> privileged or confidential information. If you have received this email in
>> error please notify the sender and delete the email immediately.
>>
>>
>> On 18 Jun 2015, at 07:00, mac98aop <[email protected]> wrote:
>>
>> Well, the feature seems great Sam, but not quite sure what I gain?!
>>
>> The generated reports are pretty technical, and not sure it tells me about
>> any clashes and neighbour channels, so I downloaded NetSpot from MAS and
>> might be on to something.
>>
>> It shows me the neighbour channels, and no clashes there (at the moment).
>>
>> But it also shows me that my router is on channel 3 (set by me), but my
>> Devolo is on channel 6. I have them on the same network name as you advised,
>> but wonder if the channel discrepancy confuses things?
>>
>> Do I need to somehow login to my Devolo and ensure it's always set to the
>> same channel as the router so there is consistency in the house?
>>
>> Any help?
>>
>> Thanks
>>
>> Adam
>>
>>> On Wednesday, June 17, 2015 at 9:37:32 AM UTC+1, mac98aop wrote:
>>> Brilliant - as ever, Sam, you point me to an OSX feature I've never known
>>> before!
>>>
>>> Thanks so much
>>>
>>>> On Wednesday, June 17, 2015 at 9:35:00 AM UTC+1, Sam - MacAmbulance wrote:
>>>> Sounds ok but it just gives information that you could get by alt-clicking
>>>> the Wifi menubar item, then open Wireless Diagnostics
>>>>
>>>> Regards
>>>>
>>>> Sam
>>>>
>>>>
>>>> MacAmbulance Ltd.
>>>> Providing Affordable Mac/PC Support and Web Development
>>>>
>>>> Sam Mullen ACMT
>>>> +44 (0)7747778022
>>>> [email protected]
>>>> www.macambulance.co.uk
>>>> MacAmbulance Ltd. is a registered company in England & Wales, registration
>>>> number 8466597
>>>> This email is intended solely for the addressed recipients and may contain
>>>> privileged or confidential information. If you have received this email in
>>>> error please notify the sender and delete the email immediately.
>>>>
>>>>> On 17 Jun 2015, at 09:33, mac98aop <[email protected]> wrote:
>>>>>
>>>>> Gottit!
>>>>>
>>>>> Meantime, another forum has recommended this app:
>>>>>
>>>>> http://www.techspot.com/downloads/5936-inssider.html
>>>>>
>>>>> Looks very helpful indeed, but I confess to being a touch nervous about
>>>>> unknown internet downloads, trojan horses and the like!
>>>>>
>>>>> Have you heard of the app Sam, or anyone else?!?
>>>>>
>>>>> AP
>>>>>
>>>>>> On Tuesday, June 16, 2015 at 6:16:18 PM UTC+1, Sam - MacAmbulance wrote:
>>>>>> That's the bit you pay for ;) the free routers are always cheap rubbish
>>>>>> from the lowest bidder
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Sam
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> MacAmbulance Ltd.
>>>>>> Providing Affordable Mac/PC Support and Web Development
>>>>>>
>>>>>> Sam Mullen ACMT
>>>>>> +44 (0)7747778022
>>>>>> [email protected]
>>>>>> www.macambulance.co.uk
>>>>>> MacAmbulance Ltd. is a registered company in England & Wales,
>>>>>> registration number 8466597
>>>>>> This email is intended solely for the addressed recipients and may
>>>>>> contain privileged or confidential information. If you have received
>>>>>> this email in error please notify the sender and delete the email
>>>>>> immediately.
>>>>>>
>>>>>>
>>>>>> On 16 Jun 2015, at 16:18, mac98aop <[email protected]> wrote:
>>>>>>
>>>>>> ... and do I need an AC one? It's just I see they're about £120... I
>>>>>> know one gets what one pays for, but I just want a solid signal
>>>>>> throughout the house, for emails and browsing, with a bit of streaming.
>>>>>>
>>>>>>> On Tuesday, June 16, 2015 at 12:16:54 PM UTC+1, Sam - MacAmbulance
>>>>>>> wrote:
>>>>>>> Port forwarding definitely won't help in this situation no. I would
>>>>>>> change your wifi router. Asustek are very good adsl routers, you'll
>>>>>>> just need to know your plusnet adsl connection username and password to
>>>>>>> set it up.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Sam
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> MacAmbulance Ltd.
>>>>>>> Providing Affordable Mac/PC Support and Web Development
>>>>>>>
>>>>>>> Sam Mullen ACMT
>>>>>>> +44 (0)7747778022
>>>>>>> [email protected]
>>>>>>> www.macambulance.co.uk
>>>>>>> MacAmbulance Ltd. is a registered company in England & Wales,
>>>>>>> registration number 8466597
>>>>>>> This email is intended solely for the addressed recipients and may
>>>>>>> contain privileged or confidential information. If you have received
>>>>>>> this email in error please notify the sender and delete the email
>>>>>>> immediately.
>>>>>>>
>>>>>>>
>>>>>>> On 16 Jun 2015, at 10:35, mac98aop <[email protected]> wrote:
>>>>>>>
>>>>>>> Morning all
>>>>>>>
>>>>>>> I'm having a lot of trouble with our WiFi, which in working from home,
>>>>>>> is proving tedious.
>>>>>>>
>>>>>>> MacBooks and Apple TV connect just fine, but all other devices are
>>>>>>> constantly thrown off and trying to reconnect - sometimes successfully,
>>>>>>> mostly not.
>>>>>>>
>>>>>>> PlusNet suggested changing the Router Channel. This fixes the problem
>>>>>>> instantly, but needs doing 2-3 times per day - again, tedious.
>>>>>>>
>>>>>>> I also use a Devolo booster, but the problem is either interference or
>>>>>>> devices struggling to find IP addresses (so I'm told?)
>>>>>>>
>>>>>>> PlusNet now suggest:
>>>>>>>
>>>>>>> 1. A more adequate 'ac' router.
>>>>>>> 2. Using Port Forwarding. They don't support this, but the router can
>>>>>>> do it, so they said it's up to me to setup and see how it goes.
>>>>>>>
>>>>>>> I'll happily try Port Forwarding as that's the free option, but it
>>>>>>> seems restricted to a whole list of games/apps to be sent to a
>>>>>>> specified device. Any idea on how I don't restrict it to one game/app,
>>>>>>> but indeed for the device itself whenever it wants to connect?
>>>>>>>
>>>>>>> Any thoughts, gratefully received....
>>>>>>>
>>>>>>> Adam
>>>>>>>
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