Try separating the 2.4GHz and 5Ghz networks in the airport utility, just add
2.4 and 5 onto the name of the network so you can see which one you're joining.
Join the appletv onto the 2.4 and see if that helps.
While technically you'd get a faster signal on the 5, it finds it more
difficult to get through walls etc, so the overall throughput can be worse.
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
[email protected]
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company in England & Wales, registration
number 8466597
This email is intended solely for the addressed recipients and may contain
privileged or confidential information. If you have received this email in
error please notify the sender and delete the email immediately.
On 12 Jul 2015, at 22:24, Benjamin Phillips <[email protected]> wrote:
Hello all,
First I would like to apologies for the length of this post however hope the
information is useful to anyone able to reply.
I hope you can help me diagnose why I am having problems with my Apple TV (3rd
Gen). The majority of the time it is plugged in with an ethernet cable and I
have no problems with it. There is however the odd occasion like this afternoon
where I take the box and connect it to the TV in the lounge running through
WiFi. I have found that performance is affected and I often I have to wait for
the film to buffer, especially with HD content.
The following information should help your understanding of the wireless
environment and help with any recommendations you may have.
There are 5 people living in the household with many wireless devices.
Downstairs is a BTHomeHub2 which everyone in the house expect me uses as the
router.
I have a Cat5e cable running from the router to my bedroom upstairs connected
to an AirPort Extreme base station set up as a different network. This base
station can therefore handle my internal tasks and only go back to the main
router for wifi connectivity which I have found reduces the amount of stress on
the network. Connected via ethernet cable is my printer, mobile signal boost
box because there is no mobile signal at the house and the AppleTV when it is
in the room. Connected wirelessly is my 5K iMac, iPhone, iPad, MacBook Pro and
perhaps the occasional other device.
When the Apple TV is in the lounge it is connected wirelessly to the AirPort
Extreme, the same network as my iMac is connected to with the iTunes Library.
The Apple TV is located one floor down and no more than 2 meters across. At
this point the Apple TV states it has 3/5 bars connection signal. I have
attached a screen shot of the performance graphs as part of the network
diagnostics utility on my iMac. Not sure what this tells you which is useful.
Any recommendations you have as to how to reduce the buffering are much
appreciated.
Thank you in advance.
Benjamin Phillips
--
You received this message because you are subscribed to the Google Groups
"Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/smug.
For more options, visit https://groups.google.com/d/optout.
<Screen Shot 2015-07-12 at 22.00.56.png>
--
You received this message because you are subscribed to the Google Groups
"Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send an email to [email protected].
Visit this group at http://groups.google.com/group/smug.
For more options, visit https://groups.google.com/d/optout.
