Thank you so much for your help, Tony, Stephen and Sam. Derek received another photo by email and this time when he “saved to Photos” everything worked beautifully as you described. He thinks the original photo might have been sent in some weird format that prevented it from being saved.
All now seems to be well! Thank you again. Best regards, Gilly > On 3 Oct 2015, at 17:59, Gillian Snoxall <[email protected]> wrote: > > Hi Sam, > > Thanks for joining the conversation. > > Derek is only trying to save a single photo which he received by email, so > he’s only selecting that one. He says he had no trouble until he downloaded > the upgrade last night. > > Regards, > > Gilly > > >> On 3 Oct 2015, at 17:41, Sam - MacAmbulance <[email protected] >> <mailto:[email protected]>> wrote: >> >> Are you selecting more than one image at a time? Some icons in the share >> actions don’t appear unless there’s only one item selected (dropbox does >> this). >> >> Regards >> >> Sam >> >> >>> On 3 Oct 2015, at 17:38, A C Crooks <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> I imagine that redownloading might do the trick. Sam might have a >>> suggestion if he is following the problem? >>> >>> Regards, >>> >>> Tony >>> Sent from my iPad >>> >>>> On 3 Oct 2015, at 17:16, Gillian Snoxall <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> He does not have “Quick Look” or “Save Image”, as shown on your email. It >>>> looks as though it may not have finished downloading 9.0.2. Perhaps Derek >>>> should try re-downloading the upgrade. >>> > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
