Check your Mail Rules, do you have anything that would move them to the junk 
folder? Mail menu > preferences > Rules

Regards

Sam

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MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

Sam Mullen ACMT
+44 (0)7747778022
[email protected] <mailto:[email protected]>
www.macambulance.co.uk <http://www.macambulance.co.uk/>
MacAmbulance Ltd. is a registered company in England & Wales, registration 
number 8466597
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> On 25 Oct 2015, at 11:34, Diana <[email protected]> wrote:
> 
> I am still having the same problem in El Capitan. I put the addresses in my 
> AB so that Mail would recognise them but it does not. I have my Junk mail 
> shown as Unread so I know there is new stuff in my Junk Mail folder and check 
> it manually. I have come to the conclusion that Mail's reading ability is 
> inconsistent. 
> 
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