OK, Thanks again Sam. Steve. Sent from my phone
On 22 Jul 2016, at 14:13, 'Sam - MacAmbulance' via Sussex Mac User Group <[email protected]> wrote: Technically you can’t even enable iCloud Mail without choosing an @icloud.com address, or if you already have an @me.com/@mac.com account. I’ve no idea how iCloud ends up thinking it’s got a mail account set up with a different domain but when it does, it causes issues! Regards Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 [email protected] www.macambulance.co.uk MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 22 Jul 2016, at 14:11, Steve Davies <[email protected]> wrote: > > Hi Sam, > Great advice, thanks, BT Apple mail appears to be sorted, thank you. > When I sign back into icloud do I allow it to use the bt email address? > > Sent from my phone > > > On 22 Jul 2016, at 13:50, 'Sam - MacAmbulance' via Sussex Mac User Group > <[email protected]> wrote: > > Check your iCloud account in System Preferences > internet accounts > does it > have the email address listed as [email protected]? If yes, go to > System Preferences > iCloud > sign out completely > fine to delete anything > it asks about as it’ll all be on the iCloud server > restart the Mac > set up > the BT email account again > sign into iCloud again. > > I saw this last week on a client’s MacBook Air, iCloud had become convinced > it was handling Mail for a btinternet.com account > > Regards > > Sam > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > Sam Mullen > +44 (0)7747778022 > [email protected] > www.macambulance.co.uk > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 22 Jul 2016, at 13:47, Steve Davies <[email protected]> wrote: >> >> Hi Sam, >> I tried deleting the account from system preferences but when I hit the + >> symbol to add account and enter my details, I get a message that the account >> already exists. >> I tried deleting the mail APP but I am told this is not possible as mail is >> required by the system. >> Am I missing something? >> Steve. >> >> Sent from my phone >> >> >> On 22 Jul 2016, at 13:21, 'Sam - MacAmbulance' via Sussex Mac User Group >> <[email protected]> wrote: >> >> Try deleting the account completely and re-setting it up >> >> Regards >> >> Sam >> >> MacAmbulance Ltd. >> Providing Affordable Mac/PC Support and Web Development >> >> Sam Mullen >> +44 (0)7747778022 >> [email protected] >> www.macambulance.co.uk >> MacAmbulance Ltd. is a registered company in England & Wales, registration >> number 8466597 >> >> This email is intended solely for the addressed recipients and may contain >> privileged or confidential information. >> If you have received this email in error please notify the sender and delete >> the email immediately. >> >> >>> On 22 Jul 2016, at 13:14, Steve Davies <[email protected]> >>> wrote: >>> >>> Hi, >>> >>> Following some recent chaos with BTmail I had to reset my password. >>> Since then I can get my mail on my phone, iPad, and on my iMac via BT >>> webmail. >>> However, I am unable to get my mail via Apple mail on my iMac, I get a >>> "Login failed" message, despite putting in the new password. >>> Any ideas? >>> >>> Cheers, >>> >>> Steve. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/smug. >>> For more options, visit https://groups.google.com/d/optout. >>> <Screen Shot 2016-07-22 at 12.20.12.jpg><Screen Shot 2016-07-22 at >>> 13.09.30.jpg> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/smug. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/smug. >> For more options, visit https://groups.google.com/d/optout. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
