You only need 3rd party NTFS drivers if you want to write to an NTFS drive. 
macOS can read NTFS drives, and erasing a drive isn’t dependent on the current 
format.

Removing the drive from time machine prefs and re-adding it seems to have 
worked.

Regards

Sam

MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

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> On 23 Mar 2017, at 21:23, Jason Kitcat <[email protected]> wrote:
> 
> Hi Catherine
> 
> I had this problem with the same drives - they come formatted to NTFS by 
> default. So you need the Paragon drivers Seagate offers. Then you need to 
> reformat the whole drive (not just the volume) making sure you use GUID 
> partition map and MacOS Extended format.
> 
> Then set it to be time machine drive from scratch.
> 
> One a couple of occasions I could only get it going by formatting on a 
> different computer - I don’t know why. Once done they have worked like a 
> dream ever since.
> 
> All the best,
> Jason
> 
>> On 23 Mar 2017, at 20:54, Catherine Hunt <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi Sam,
>> 
>> Nothing comes up when I put in i/o. Never used Console before and I can see 
>> that the Seagate drive isn’t on the device list, even though it’s connected. 
>> Done a screenshot in Dropbox.
>> 
>> https://www.dropbox.com/s/73idd9tnvf877e0/Screenshot%202017-03-23%2020.50.37.png?dl=0
>>  
>> <https://www.dropbox.com/s/73idd9tnvf877e0/Screenshot%202017-03-23%2020.50.37.png?dl=0>
>> 
>> Best wishes
>> Catherine
>> 
>> Catherine Hunt
>> [email protected] <mailto:[email protected]>
>> 
>> 
>>> On 23 Mar 2017, at 20:44, Sam - MacAmbulance <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> i/o
>> 
>> 
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> -- 
> Jason Kitcat
> 
> @jasonkitcat <https://twitter.com/jasonkitcat>
> 07956 886 508
> http://www.jasonkitcat.com <http://www.jasonkitcat.com/>
> 
> 
> 
> 
> 
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