HI, I just got my iMac back from Apple after they replaced my failed 3TB Fusion drive. On getting it home I booted from my Time Machine back up and everything appears to be working fine with the exception of Photos.
All my images pre hard drive failure are present but new images taken on my iPhone 7 while the Mac was away are not showing in photos, when I try to import them they show as greyed out. As I understand it the .HEIC image format should be standard Apple fare. See attached screen shots. Am I missing something in settings somewhere? BTW: I took the machine to Apple for the hard drive repair after spending a while on the phone with Apple support who made the genius bar appointment for me after deciding my issues were not software issues and therefore not curable over the phone. While at the Apple store I mentioned that there was a little ghosting at the bottom left of my screen, they said they would have to replace the screen. The bill came to over £800 and Apple floored me when they said they would cover the cost, (The machine is a late 2013 27”) Absolutely brilliant after sales / customer care. Steve. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
