Do you have a Sky+ TV box? Try rebooting that too (and any other 
internet-enabled devices)

Sam

MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

Sam Mullen
+44 (0)7747778022 <tel://+447747778022>
[email protected] <mailto:[email protected]>
www.macambulance.co.uk <https://www.macambulance.co.uk/>
MacAmbulance Ltd. is a registered company in England & Wales, registration 
number 8466597

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> On 20 Aug 2018, at 18:25, Virginia Routh <[email protected]> wrote:
> 
> WiFi problems.  Spoke to technical support at provider Zen.  They said 
> something is downloading or uploading which is causing congestion.  How do I 
> find out what is causing this?  I have turned MBP and iPad and router off and 
> on again.  I have looked at Activity Monitor on MBP but do no understand what 
> it all means.  At bottom it says, in red, System 4.46% user 0.65% idle 96.67% 
> but as I write the figures down they alter.  Advice please!
> 
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