If you have Sign Out, that would suggest you’re signed in already with a Microsoft account using your personal email address.
Try logging in with that address to office.com/myaccount and see if anything is listed under subscriptions/products for your account. Regards Sam On 10 May 2019, at 18:53, Michael Simpson <[email protected]> wrote: Hi Sam, accounts>settings, connected services, OneDrive - Personal with my email address. There is an option to Add a Service, and then Sign Out. Word is the same. Go to OneCloud >files and their all accessible, not very much only 34.6 mb due to recent clear out. Sorry about the size pasted it into iPhone excel but this is the same on the iPad except when I open one in iPad I’m advised that I need a 365 subscription. Daughter has just taken my old iPad Air which worked like my iPhone. Regards Michael S Sent from my iPad Air 3 On 10 May 2019, at 16:18, Sam - MacAmbulance <[email protected]> wrote: As far as I know, Office for iOS doesn’t differentiate between devices and will only work with an office365 subscription. If you open Excel on your iPhone, go to Settings > Account > does it say you’re signed in? If you click ‘Office Apps’ does it say “Subscription includes” then lists the available apps? Regards Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 [email protected] www.macambulance.co.uk MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 9 May 2019, at 20:02, Michael Simpson <[email protected]> wrote: > > Thanks Sam, only ever signed in to MSN, and Microsoft mail on everything, I > have a purchase copy of Microsoft office, but only word, excel, and OneDrive > which on my phone and my old iPad Air1 and on my wife’s iPad 2017(only for > testing). It’s my new iPad Air 3 that’s the problem. > If I download on my iPhone an excel file from OneDrive, I can add further > AutoSum calculations and go on to save the changes. > On my iPhone I can select New, blank workbook, and start working on it, save > it with a name without any problem. > The above goes for my old iPad Air and my wife’s iPad 2017. I can pick iPhone > and iPad files from OneCloud on my MacBook Pro with Mojave or Windows 10(via > parallels) without any problem and files created on the Mac or windows can be > opened in iPhone or iPad but not iPad Air 3. Which is 10.5” same as iPad Pro > which used to be 9.5 in both models, so I think Office for iPad thinks I have > a Pro which requires Office365 subscription. If I cannot find an answer I > will have to learn iWorks which is hard since I’ve been using Excel on my > Macs for 33 years, before that I used Multiplan but you couldn’t cross > reference files. > > Regards Michael S > Sent from my iPad Air 3 > > On 9 May 2019, at 14:08, Sam - MacAmbulance <[email protected]> wrote: > > Office apps like Word and Excel only work on iOS with an Office365 > subscription, at least they only allow editing. It’s nothing to do with which > type of iPad you’re using. Is your iPhone signed into an Office365 > subscription? > > Sam > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > Sam Mullen > +44 (0)7747778022 > [email protected] > www.macambulance.co.uk > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 8 May 2019, at 23:48, Michael Simpson <[email protected]> wrote: >> >> Hi folks got me a new iPad Air 3 but was not expecting to be locked out of >> Word or Excel unless I pay up to Office 365. It seems that the App thinks >> I’ve a iPad Pro. >> >> Things are fine in my MacBook Pro using 2018 update, and fine on my iPhone >> 8, I can open Files created on the Mac on my iPhone edit and save and vice >> versa. I used to do that on my old iPad Air 1, and I can use my Wife’s iPad >> 2017. >> >> Is there a solution to this predicament other than subscribing to 365 or >> using iWorks. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/smug. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/AM4P191MB009911730F4C834B0687A566B10C0%40AM4P191MB0099.EURP191.PROD.OUTLOOK.COM. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/CCC56532-DA15-4CAD-9DB1-D2AEE5145343%40macambulance.co.uk. For more options, visit https://groups.google.com/d/optout.
