John, I would get back on to Talk Talk, explain the scam and what’s happened and ask them to send a genuine engineer round to check your system ASAP in case there is something dodgy to put yr mind at rest. If they value their reputation still (which hopefully they do) they they will cooperate. Nick
> On 1 Aug 2019, at 14:42, 'andrew lancaster' via Sussex Mac User Group > <[email protected]> wrote: > > I also use Zen - but I’m paying £53 per month. Which seems a lot. Certainly a > lot more than you! I shall have to ring them to find out why ... > > Sent from my iPhone > > On 1 Aug 2019, at 14:32, 'Paul R Owen' via Sussex Mac User Group > <[email protected] <mailto:[email protected]>> wrote: > >> I’ve been using Zen for some years now. They continue to come top of the >> Which recommended providers and I have nothing but praise for them. I pay >> £36 a month for the full works, including phone line, for an internet speed >> of 75 m/bps, (the fibre cabinet is close to me). Their support line is >> excellent and they answer very quickly and are very knowledgable. >> >> The owner of Zen has stated that he will never sell out to the big boys. >> >> Highly recommended. What more can I say. >> >> Paul Owen >> >> Sent from my iPhone >> >> On 1 Aug 2019, at 10:51, 'Jason Davies' via Sussex Mac User Group >> <[email protected] <mailto:[email protected]>> wrote: >> >>> Dear Tilly (and list) >>> >>> TalkTalk customers have been targeted in scam after scam for years now. If >>> you are ever contacted by them, even if they seem to have details that only >>> TalkTalk would have (like bank details), please always >>> - get a reference number from the person who contacted you, >>> - their name, >>> - what it's about. >>> >>> And then ring TalkTalk directly to see if it's genuine. That should see you >>> safe. >>> >>> Please also note that sometimes scammers will suggest you do this (ring the >>> company or bank yourself) but what they do is put their phone on silent. >>> You hang up but it doesn't disconnect every time. They then listen for the >>> tones of you ringing, and play a ringing sound, then 'answer'! So if you do >>> this, either leave it ten minutes, switch your phone on and off (to >>> disconnect them) or better still use a different phone to ring TalkTalk. >>> >>> Sorry for the long warning that compresses a lot of different risks but if >>> you follow that advice, you will hopefully not get caught out in >>> increasingly-elaborate scams. >>> >>> Best wishes >>> Jason >>> >>> On 1 Aug 2019, at 10:27, Tilly wrote: >>> >>> This is useful information - thanks. We are with Talktalk so I have copied >>> this to my husband as perhaps we should be moving. We personally have not >>> had any problems though. It's good to be warned in advance about the scam >>> (but we are in the Midlands so it probably hasn't reached here yet). >>> Tilly >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To view this discussion on the web, visit >>> https://groups.google.com/d/msgid/smug/d512529b-699c-45df-a5c2-829374a83bb9%40googlegroups.com >>> >>> <https://groups.google.com/d/msgid/smug/d512529b-699c-45df-a5c2-829374a83bb9%40googlegroups.com?utm_medium=email&utm_source=footer>. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To view this discussion on the web, visit >>> https://groups.google.com/d/msgid/smug/5B1D4EBA-C42A-4F14-B27E-477C3EB06CC4%40me.com >>> >>> <https://groups.google.com/d/msgid/smug/5B1D4EBA-C42A-4F14-B27E-477C3EB06CC4%40me.com?utm_medium=email&utm_source=footer>. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web, visit >> https://groups.google.com/d/msgid/smug/DECA3D1A-2822-450B-8BF4-CC757E93B869%40mac.com >> >> <https://groups.google.com/d/msgid/smug/DECA3D1A-2822-450B-8BF4-CC757E93B869%40mac.com?utm_medium=email&utm_source=footer>. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/72EB2643-24B5-488C-88B7-891F723BEB85%40mac.com > > <https://groups.google.com/d/msgid/smug/72EB2643-24B5-488C-88B7-891F723BEB85%40mac.com?utm_medium=email&utm_source=footer>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/9EE1DE68-5162-4726-8B49-239ED3BAAC24%40mac.com.
