Thanks, Sam - that's reassuring. That chimes in with their response of "let's cross the repeated fails" bridge when we come to it.
It's a shame Apple were so very slow to roll out the 'new' keyboard. Didn't take 'em long once Jonny left though! Alas, there's no Authorised Resellers open yet of course. Keep safe everyone. On Monday, May 18, 2020 at 4:57:45 PM UTC+1, Sam - MacAmbulance wrote: > > My 2016 MacBook Pro had the same issue and I had the top case/keyboard > replaced, it’s been fine since > *_* > > Regards > Sam Mullen > > +44 (0)7747778022 > [email protected] <javascript:> > www.macambulance.com > [image: MacAmbulance] MacAmbulance Ltd. Providing Affordable Mac/PC > Support and Web Development > > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > > If you have received this email in error please notify the sender and > delete the email immediately. > > On 18 May 2020, at 16:31, mac98aop <[email protected] <javascript:>> > wrote: > > Hello all > > Hope you're safe and well. > > My 5mth old MacBook Pro has succumbed to the dreaded and oft cited sticky > keyboard issues - space bar barely moves. Really irritating. > > Tech support say they'll repair as it's under the official repair > programme. After Sales said they're not interested given it's past 30 days. > > Given the latest refresh essentially acknowledges the fault with the 'new' > keyboard, I was hoping a swap might be somehow doable or I fear I'll be > walking this road of repair every few months! They said they'd never offer > to replace and confident that it won't be a recurring repair. > > Any thoughts, tips or ideas?!? > > It feels very disappointing given premium product and price :( > > My last MBPro lasted 9yrs and only forced to replace as it was stolen :( :( > > Adam > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] <javascript:>. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/772500fd-63d7-4a2b-86db-6b3d11b43ff1%40googlegroups.com > > <https://groups.google.com/d/msgid/smug/772500fd-63d7-4a2b-86db-6b3d11b43ff1%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/83f13e6f-3c2e-4fcd-8cc4-146cbe7b62ab%40googlegroups.com.
