The fingerprint sensor is the power button. I’d shut the Mac down, then hold down shift+ctrl+alt and push/release the power button once, then let go of the other keys. Wait 10 seconds then start up again by pushing the fingerprint sensor button
If that doesn’t help, try a PRAM reset : start up the Mac holding alt+cmd+P+R until you hear the startup chime a second time, then let go _ Regards Sam Mullen +44 (0)7747778022 <tel://+447747778022> [email protected] <mailto:[email protected]> www.macambulance.com <http://www.macambulance.com/> MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 4 Jun 2020, at 11:10, Virginia Routh <[email protected]> wrote: > > It was a partition but only a small one. I think it was 10gb. I’m wondering > about resetting SMC but what scares me is I don’t know where the power > button is. Sounds daft, I know. But on this model it doesn’t have an obvious > power button. For this reason, I have rarely closed the MBP down. The top > strip on the keyboard lights up according to what you are doing. The top > right of the strip may be power button. But is not marked as such. > >> On 4 Jun 2020, at 11:02, Sam - MacAmbulance <[email protected]> wrote: >> >> Did you create another user or another partition? Sounds like you’ve got >> 400GB space which is plenty. >> _ >> Regards >> Sam Mullen >> >> +44 (0)7747778022 <tel://+447747778022> >> [email protected] <mailto:[email protected]> >> www.macambulance.com <http://www.macambulance.com/> >> >> MacAmbulance Ltd. >> Providing Affordable Mac/PC Support and Web Development >> >> MacAmbulance Ltd. is a registered company in England & Wales, registration >> number 8466597 >> >> This email is intended solely for the addressed recipients and may contain >> privileged or confidential information. >> >> If you have received this email in error please notify the sender and delete >> the email immediately. >> >> >>> On 4 Jun 2020, at 10:58, Virginia Routh <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> All useful suggestions. Thank you. I have been wondering about storage >>> space. On disk utility it says : Used 11.13 GB Other volumes 86.17. Free >>> 402.67. Does this mean there is lots of storage? When I first got the >>> MBP, I made a partition so that my husband could use it. This is not >>> necessary any more. Should I get rid of the partition? >>> >>> >>>> On 4 Jun 2020, at 10:43, Sam - MacAmbulance <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> 10.15.5 has just been released, might be an idea to update via System >>>> Preferences > Software Update, see if that helps >>>> _ >>>> Regards >>>> Sam Mullen >>>> >>>> +44 (0)7747778022 <tel://+447747778022> >>>> [email protected] <mailto:[email protected]> >>>> www.macambulance.com <http://www.macambulance.com/> >>>> >>>> MacAmbulance Ltd. >>>> Providing Affordable Mac/PC Support and Web Development >>>> >>>> MacAmbulance Ltd. is a registered company in England & Wales, registration >>>> number 8466597 >>>> >>>> This email is intended solely for the addressed recipients and may contain >>>> privileged or confidential information. >>>> >>>> If you have received this email in error please notify the sender and >>>> delete the email immediately. >>>> >>>> >>>>> On 4 Jun 2020, at 09:33, Virginia Routh <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>> >>>>> My MacBookPro (2017) version 10.15.4 is very sluggish when I open it in >>>>> the morning. I often wonder if it is going to open at all. The desktop >>>>> is dim, and there is no response when I tap on password. Then after a >>>>> couple of minutes it lights up and opens. Is this ominous? Is there >>>>> anything I can do? >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "Sussex Mac User Group" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected] >>>>> <mailto:[email protected]>. >>>>> To view this discussion on the web, visit >>>>> https://groups.google.com/d/msgid/smug/5F761C9B-2519-453F-8A0A-74F0175CE495%40gmail.com >>>>> >>>>> <https://groups.google.com/d/msgid/smug/5F761C9B-2519-453F-8A0A-74F0175CE495%40gmail.com>. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Sussex Mac User Group" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To view this discussion on the web, visit >>>> https://groups.google.com/d/msgid/smug/F4997357-23DB-4FE9-A4BE-63EE33766F7A%40macambulance.com >>>> >>>> <https://groups.google.com/d/msgid/smug/F4997357-23DB-4FE9-A4BE-63EE33766F7A%40macambulance.com?utm_medium=email&utm_source=footer>. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To view this discussion on the web, visit >>> https://groups.google.com/d/msgid/smug/FA59DB2C-044A-45C5-9FD2-5BC06948DA5D%40gmail.com >>> >>> <https://groups.google.com/d/msgid/smug/FA59DB2C-044A-45C5-9FD2-5BC06948DA5D%40gmail.com?utm_medium=email&utm_source=footer>. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web, visit >> https://groups.google.com/d/msgid/smug/16D709B8-A048-401F-BBCB-5AFCC0B5F362%40macambulance.com >> >> <https://groups.google.com/d/msgid/smug/16D709B8-A048-401F-BBCB-5AFCC0B5F362%40macambulance.com?utm_medium=email&utm_source=footer>. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/51DE8C44-8CFF-4C57-B28E-2B3CC3BF6280%40gmail.com > > <https://groups.google.com/d/msgid/smug/51DE8C44-8CFF-4C57-B28E-2B3CC3BF6280%40gmail.com?utm_medium=email&utm_source=footer>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/8E9E7EE8-4529-4587-8DBE-0617F7401BDC%40macambulance.com.
