Sounds like the data clone wasn’t done properly

I’d go back to the person who installed it and ask them to re-clone using 
Carbon Copy Cloner from your original drive. Sounds like they installed the SSD 
then installed macOS and used the migration assistant to import the data from 
the old drive, which isn’t as exact as a clone.
_      
Regards
Sam Mullen

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[email protected] <mailto:[email protected]>
www.macambulance.com <http://www.macambulance.com/>

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> On 14 Aug 2020, at 00:57, Tilly <[email protected]> wrote:
> 
> Hi,
> Update on the situation with my son's MBP - I bought an SSD and a friend of a 
> friend installed it, no problem. We haven't tested it on Googlehangouts yet 
> but all looks much sleeker and faster so should be miles better. Sam advised 
> me on the phone to get a Crucial MX50 1TB - thanks again Sam and everyone!
> 
> At the same time I got the same for my own trusty MBP as it's an improvement 
> everyone recommends, and the same person installed it for me. However now I 
> have a problem because there were 6 Users set up on the laptop (historic - 
> now not needed) and the passwords do not work for 5 of them (definitely the 
> correct passwords according to the hints but each on gets the 'shaky head' 
> effect). For one there was the option to use the Apple ID to change the 
> password so I've done that and that one will open, but it is not the admin 
> account and so it pretty limited. Any ideas why this has happened and what to 
> do about it? Is this a known problem? Everything was cloned over and it's the 
> same operating system (High Sierra 10.13.6).
> Thanks
> Tilly
> 
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