Yes, it did all that, said it was downloading then disappeared. I tried again and this time it launched the installer so touch wood it all worked. (Should have updated you, rather crazy day). But when I did 'reveal app' (command click in Raycast) it opened Applications - but didn't show the installer so perhaps it's invisible.

cheers,
Jason

On 6 Jul 2021, at 17:22, Sam - MacAmbulance wrote:

Did it redirect to system preferences > software update > then ask you if you want to download macOS 11.4?

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Regards
Sam Mullen

+44 (0)7747778022
[email protected]
www.macambulance.com


MacAmbulance Ltd.
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On 6 Jul 2021, at 14:51, 'Jason Davies' via Sussex Mac User Group <[email protected]> wrote:


hmm, spoke too soon. It was cheerfully saying '24 minutes left' then suddenly it just says my mac is up to date and no sign of the installer. Is it hiding somewhere or did it delete itself?

Cheers,
Jason

On 6 Jul 2021, at 13:45, Sam - MacAmbulance wrote:

You can open the App Store and search for big sur, then download it from there, if you’re having issues getting into recovery mode

_
Regards
Sam Mullen

+44 (0)7747778022
[email protected]
www.macambulance.com


MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597

This email is intended solely for the addressed recipients and may contain privileged or confidential information.

If you have received this email in error please notify the sender and delete the email immediately.



On 6 Jul 2021, at 10:45, 'Jason Davies' via Sussex Mac User Group <[email protected]> wrote:

On 6 Jul 2021, at 10:26, Tony Crooks wrote:

Not so sure about obvious or straightforward. I doubt many with Big Sur are aware about Recovery OS and what to do!

True (though I had problems getting ALT to work with my keyboard for years so I welcome our new 'reach into the cupboard for the back of the mac mini power button' overlords) but somehow I got the idea you couldn't just put the OS back over the disk with settings left intact etc. I call that straightforward;)

Cheers,

Jason

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Cheers,

Jason

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Cheers,

Jason

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