One thing to try would be to: 

Quit Mail
Go to the Go menu > Home
Go into the Library folder > Mail > V7/8/9 (whichever number is highest) > 
MailData
Delete any files starting with EnvelopeIndex
Reopen Mail and select to reimport all your mail.

That should re-index the mail stored on your Mac, might take a while but could 
help
_      
Regards
Sam Mullen

+44 (0)7747778022 <tel://+447747778022>
[email protected] <mailto:[email protected]>
www.macambulance.com <http://www.macambulance.com/>

MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration 
number 8466597

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If you have received this email in error please notify the sender and delete 
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> On 3 Feb 2022, at 10:05, Gillian Snoxall <[email protected]> wrote:
> 
> Thank you, Sam.
> 
> Yes the preview area is there, but it’s blank.
> 
> 
> 
>> On 2 Feb 2022, at 20:34, Sam - MacAmbulance <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Does the list of emails extend all the way to the right, or is the preview 
>> area there, but it’s blank?
>> _      
>> Regards
>> Sam Mullen
>> 
>> +44 (0)7747778022 <tel://+447747778022>
>> [email protected] <mailto:[email protected]>
>> www.macambulance.com <http://www.macambulance.com/>
>> 
>> MacAmbulance Ltd.
>> Providing Affordable Mac/PC Support and Web Development
>> 
>> MacAmbulance Ltd. is a registered company in England & Wales, registration 
>> number 8466597
>> 
>> This email is intended solely for the addressed recipients and may contain 
>> privileged or confidential information.
>> 
>> If you have received this email in error please notify the sender and delete 
>> the email immediately.
>> 
>> 
>>> On 2 Feb 2022, at 15:10, Gillian Snoxall <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Normally, as I go through a list of incoming emails, a picture of the 
>>> current email appears on the right, as in this screenshot:
>>> <Screenshot 2022-02-02 at 15.04.53.png>
>>> 
>>> These days, I am finding that nothing appears on the right as I go through 
>>> the list. I have to double-click on an email to get an idea of what it is 
>>> about. Any comments or suggestions welcome.
>>> 
>>> Gilly
>>> 
>>> 
>>> 
>>> 
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