I think that for most of us it is because Ipswitch announced that they will no longer be selling Imail as a stand-alone product, and instead are trying to force us to upgrade to a "product" that costs thousands of dollars to upgrade to, hundreds of dollars each year more to license and is really nothing more than Imail and a couple of third-party software products that do not integrate whatsoever, and can be bought elsewhere separately for cheaper. Like they thought that we wouldn't notice!
Their "product suite" was voted worst of breed in a recent magazine comparison of competing products, and the fact that one of their marketing directors told the entire Imail user base via its support mailing list that if they didn't like it, they should go elsewhere, was the last straw for many. Myself included. Why would I want to do business with a company that has does not care about its users opinions and tells them to go elsewhere? Oh, yeah, their support SUCKS as well. I can't remember how many times I have asked them to send me my PAID upgrade download code via e-mail, and they simply never answer. I pay hundreds of dollars a year, just so I can download the latest upgraded version, and they can't even manage to get that right. For $500 a year, I can't even get them to return a simple e-mail. For a company that is supposedly in the e-mail business, that speaks volumes. Bite me, Ipswitch! William Van Hefner President Vantek Communications, Inc. 555 H Street, Suite C Eureka, CA 95501 707.476.0833 ph 800.331.4638 fx > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Computer > House Support > Sent: Tuesday, March 15, 2005 8:20 AM > To: [email protected] > Subject: Re: [sniffer] Smartermail > > > Hi Steve, > > You wrote: > >>We are going to be moving to another mail package (you know why)... > > > I would very much like to hear your comments about Imail and any > difficulties you've encountered and why you feel the need to > switch. You > can write to me offline if you'd prefer. > > > Thank you, > > Michael Stein > Computer House > [EMAIL PROTECTED] > > www.computerhouse.com > > > This E-Mail came from the Message Sniffer mailing list. For > information and (un)subscription instructions go to > http://www.sortmonster.com/MessageSniffer/Help/Help.html > This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
