Hello Pi-Web,

Actually that's not true - the license ID is normally derived from
information in the headers as the message is processed by special
software on our system.

This is a very rare case - and where any kind of white rule is
concerned we like to keep each case specific and extremely difficult
to guess. Any kind of standard white rule is a problem waiting to
happen.

Hope this helps,

_M


Monday, October 8, 2007, 11:45:46 AM, you wrote:

> Why not add the license code as local whitelist string in each database,
> the license code is normaly supplied in the false report mail anyway.

>> Is there any way of getting false positives to you other than emailing 
>> them to [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ?
>> 
>>  
>> 
>> My dilemma is that I'm using the same SMTP server for sending email out 
>> as getting email in -- so outgoing email is getting spam checked using 
>> Message Sniffer -- This means my False Positive reports are getting 
>> quarantined before they can get out!!
>> 
>>  
>> 
>> Any ideas on how to work around this problem?
>> 
>> 
>> We should be able to create a local white rule for this purpose. Or, you 
>> could create a local white-list entry of some kind in your other 
>> filtering systems (those that call SNF).
>> 
>> 
>> Send me a note off-list from the address & system that you will use to 
>> submit false positives and include information on any other systems you 
>> will use to submit false positives to us. We will work through it to 
>> create an appropriate white rule for this purpose.
>> 
>> 
>> Hope this helps,
>> 
>> 
>> Thanks,
>> 
>> 
>> _M
>> 
>> 
>> 
>> 
>> 
>> -- 
>> 
>> Pete McNeil
>> 
>> Chief Scientist,
>> 
>> Arm Research Labs, LLC.
>> 
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>> 
>> 





-- 
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.


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