Pete,

I've had many recent incidences where, as it turns out, SNFclient.exe takes 30 to 90 seconds to respond to every message with a result code (normally less than a second), and as a result backs up processing. Restarting the Sniffer service seems to do the trick, but I only tested that for the first time today after figuring this out.

I believe the events are triggered by updates, but I'm not sure as of yet. Updates subsequent to the slow down do not appear to fix the situation, so it seems to be resident in the service. When this happens, my SNFclient.exe.err log fill up with lines like this:

20130627155608, arg1=F:\\proc\work\D6063018a00002550.smd : Could Not Connect!

At the same time, my Sniffer logs start showing frequent "ERROR_MSG_FILE" results on about 1/8th of the messages.

I'm currently using the service version 3.0.2-E3.0.17. It's not entirely clear to me what the most current one is.

Any suggestions as to the cause or solution?

Thanks,

Matt


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