I USED TO BUY from NSP years ago, but I couldn't take the double talk
anymore and sarcastic attitude. I don't mutually agree that Sal's site is
"a mainstay of this hobby". I have found many other links from this NG
alone that has giving us hobbyists a chance to see and try other products
and get the best possible prices, quality products, and service. I found
another NG that spoke of the service that they got from NSP, and
approximately half was positive. I guess that half is keeping Sal afloat,
as with the other half (which includes me) has check out other distributors
and manufacturers to get the best prices/service. I don't need his bad
attitude to add to my bottom line.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 11, 2000 5:21 PM
To: Raymond Wong
Cc: [EMAIL PROTECTED]
Subject: Re: [RCSE] [DON'T] complain to Sal
Sals stuff has kept me flying in the skies with
all the coolest gear. I'm sure things go wrong
every now and then, and people fly gliders in
circumstances they aren't necessarily built for,
etc... etc...
But Sal's website is a mainstay of this hobby,
and I'm singularly impressed with his whole operation.
It doesn't mean I wouldn't buy things at other places
too. But my overall experience with NSP is very
positive. I've been buying gliders and replacement
parts and components there for almost four years now.
And another note: If Sal's glider rating is ADV/ADV,
and you buy it, you'd better pay close attention.
ADV/ADV usually means you're getting hacker quality
thoroughbred equipment, and you'd better know what
you're doing, or learn via your wallet, which I've
happily done. Fly the friendly skys.
-Paul
Raymond Wong wrote:
>
> I have just complain to Sal about that Micro!
>
> we don't have the concept of customer satisfaction over here in Hong Kong.
things
>
> are cheap here, the quality customer service is not included in the price.
we
> usually do not complain.
>
> I hope he does not get mad at me, he is so busy all the time and I am just
> insignificant Hong Kong customer. he has all the coolest toys!
>
> [EMAIL PROTECTED] wrote:
>
> > Sorry to here about your plane - You really should complain to Sal at
NSP - I
> > would want atleast some of my money back, were I in your shoes... Sal
is a
> > professional - He'll probably be willing to work with you.
> >
> > Steve
>
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