Ditto !! I find Tim to be an outstanding soaring supporter. Brian Smith
----- Original Message -----
From: "Jim Monaco" <[EMAIL PROTECTED]>
To: "'RCSE Exchange'" <soaring@airage.com>
Sent: Monday, April 21, 2008 8:11 AM
Subject: [RCSE] Tim McCann Gives Great Service
Yesterday I noticed that my quite old McCann turnaround had seized up. I
took it apart and found some metal parts had disintegrated rendering it
inoperable. I sent off an email to Tim enquiring if I could buy a new
roller and bearings or if I should get a new turnaround.
Less than an hour later he responded that the parts would be in the mail
on
Monday at no charge, and asked if I could send him back the failed parts
for
analysis. He said he hadn't seen one fail yet and wanted to see what
happened.
I had no expectation of even a discount on such an old and well used item,
and was blown away at his service.
Thanks Tim... Such service is much appreciated...
Jim
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