Thanks Martin, I am working with Luke and others to figure out how and what tools to use and then experimenting with how to arrange our human processes around them. I notice you also commented on some of my activity ideas. :)
I'm putting this one in my reminder pile for next week. Caroline On Wed, Oct 7, 2009 at 8:35 AM, Martin Dengler <[email protected]>wrote: > On Tue, Oct 06, 2009 at 10:42:48PM -0400, Caroline Meeks wrote: > > https://answers.launchpad.net/soas/+question/84994 > > Can anyone replicate this wireless problem reliably? I've seen it in my > > travels but never somewhere I could go back to to test a fix. > > Generally it's best to close issues and open new ones when the > original issue is solved and a new issue arises[1]. > > You need to figure out what "Sugar" he's running to narrow down the > problem space. > > You also need to: > > 1) search in the SugarLabs bugtracker to see if this issue has come up > before in Sugar > 2) search in the Fedora bugtracker to see if this issue has come up > before in Fedora > > Martin > > 1. That way people aren't confronted with an issue called "Sugar > doesn't boot" with a "the wireless UI is bad" issue buried > _in_the_middle_ (not the end, or the beginning). It takes a > non-trivial amount of time to find the real, open issue and that 1) > delays answering; 2) deters people who might help, say by spending > that non-trivial amount of time search dev.laptop.org or > bugzilla.redhat.com for reports of the exact same symptoms: > > https://bugzilla.redhat.com/show_bug.cgi?id=502270 > https://bugzilla.redhat.com/show_bug.cgi?id=500212 > https://bugzilla.redhat.com/show_bug.cgi?id=474491 > https://bugzilla.redhat.com/show_bug.cgi?id=523029 > -- Caroline Meeks Solution Grove [email protected] 617-500-3488 - Office 505-213-3268 - Fax
_______________________________________________ SoaS mailing list [email protected] http://lists.sugarlabs.org/listinfo/soas
