I also recall that there was one pre-2011 outage (when the fundraising ask
was there) that turned out to be the biggest fundraising event of the year,
so we could gain a ton of subscribers to our social media accounts by
placing links there.

On Thu, Feb 5, 2015 at 4:35 PM, Victor Grigas <[email protected]> wrote:

>
> On Thu, Feb 5, 2015 at 2:37 PM, James Alexander <[email protected]>
> wrote:
>
>> On Thu, Feb 5, 2015 at 9:34 AM, Victor Grigas <[email protected]>
>> wrote:
>>
>>> Is there a reason that we don't have a fundraising ask in the error /
>>> down message? I think we used to.
>>>
>>>
>> We did used to, I think it came down in the rename for a couple reasons:
>>
>> 1. People were always uncomfortable with it. It made it sound very
>> strongly like we were down BECAUSE we didn't have enough money or similar
>> and even led to some people worried (on social media and directly) that we
>> had come down specifically to ask for donations).
>>
>> 2. We cant' send them through the normal donation flow, because the
>> donation services may well be down too (and, in fact, often are. They were
>> down for this downtime as well) . So we only gave them a paypal email
>> address which ends up with random amounts of money being dumped into our
>> account directly without any good ways for us to track where they came from
>> or give the users a good donation experience.
>>
>> 3. I know in 2011 (after we made this change) we worked to stop random
>> donations sent directly into our paypal email address because we weren't
>> able to track it and they were starting to become problematic (100s of
>> donations so small that we lost money on them for example). I don't know
>> what the case now is though.
>>
>> James Alexander
>> Legal and Community Advocacy
>> Wikimedia Foundation
>> (415) 839-6885 x6716 @jamesofur
>>
>> _______________________________________________
>> Social-media mailing list
>> [email protected]
>> https://lists.wikimedia.org/mailman/listinfo/social-media
>>
>>
> Maybe then, instead of pointing people to donate (which it sounds like
> there are good reasons to remove) we could instead point people to our
> social media accounts, where they would
>
> 1.) likely be able to be updated
>
> and
>
> 2.) 'like' us
>
> ?
>
>
>
> --
>
> *Victor Grigas*
> Storyteller <http://youtu.be/ci0Pihl2zXY>
> Wikimedia Foundation
> [email protected]
> https://donate.wikimedia.org/
>
>


-- 

*Victor Grigas*
Storyteller <http://youtu.be/ci0Pihl2zXY>
Wikimedia Foundation
[email protected]
https://donate.wikimedia.org/
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