Great points by everyone. Looking forward to learning more from you, Jeff!

On Fri, Oct 2, 2015 at 10:19 AM, Jeff Elder <[email protected]> wrote:

> I think those are great points, Joe. Thanks so much. I'm really enjoying
> learning from al you folks.
>
> Jeff Elder
> Digital communications manager
> Wikimedia Foundation
> 704-650-4130
> @jeffelder <https://twitter.com/JeffElder>
> @wikipedia <https://twitter.com/wikipedia>
> The Wikimedia blog <https://blog.wikimedia.org/>
>
> On Fri, Oct 2, 2015 at 9:59 AM, Joe Sutherland <[email protected]>
> wrote:
>
>> Hi Jeff - Thanks for your thoughts and comments on this. We're obviously
>> still pretty new to active participation on social!  My thoughts in line.
>>
>> On 2 October 2015 at 17:40, Jeff Elder <[email protected]> wrote:
>>
>>> Hey folks,
>>>
>>> Let's cut down on multiple posts of the same blog links to the two
>>> flagship social accounts, and aim a little higher for inspired posts there.
>>>
>>> I count four posts to the Wikipedia Facebook page and four to the
>>> @wikipedia Twitter account in the past two days for the latest News on
>>> Wikipedia blog post. Buffer says those eight posts to our largest accounts
>>> have resulted in just 971 clicks, and that about one in every 200 people
>>> who saw two of the Facebook posts engaged in any way. (Strong engagement
>>> would be about four times that.)
>>>
>>
>> This is fair. News on Wikipedia (NoW) was conceived as a neat way to
>> showcase Wikipedia's coverage of breaking news, and the images we have,
>> freely licensed on Commons, to go along with them. I do think you're
>> absolutely right that we tweet these posts out *a lot* and that perhaps
>> putting focus on one of the "main stories" of the week is the better way to
>> go.
>>
>> For context, obviously I try to get the posts out quickly, while the news
>> is "hot". I think at the moment this is the only post we do multiple social
>> pushes for in such a short space of time.
>>
>>
>>> This is just one example of a larger issue, and I'm not singling this
>>> out as egregious, just a good case study. News on Wikipedia, thanks to
>>> Joe's impressive expertise, is a place where we can really shine.
>>>
>>
>> Thanks again ;) I'm open to ideas on how to improve this feature since
>> honestly, right now it's both out-of-date quickly (sometimes as soon as its
>> published, since it's a quickly digest) and covering five things equally.
>> I'll chat with Ed and yourself off-list to look into ways to improve this
>> segment of the Blog's coverage.
>>
>>
>>> Our social guidelines urge us to "remember, our social handles are also
>>> about conversations, not just one-way broadcast pushes." Repetitive
>>> posts have drawbacks: People who follow us on Twitter and like us on
>>> Facebook may have seen the promotion of a routine blog post multiple times,
>>> and tune out (we do see unlikes on Facebook); the algorithms note unengaged
>>> posts and drop us down as an account; repetitive posts send a message that
>>> we are pushing an agenda (blog post clicks) at the expense of fresh
>>> communication; they drain the accounts of the lifeblood of inspiration and
>>> seem canned.
>>>
>>
>> Thanks for your thoughts on this. For those on this list unfamiliar with
>> Jeff (this is indeed a public list) - he is something of a social media
>> guru and has undertaken a fellowship in the study of the industry at
>> Stanford.
>>
>>
>>> The team has settled into some great and extremely useful practices
>>> around blog creation, checking in on posting, and measuring metrics. But in
>>> this area of pushing blog posts to the main two accounts, I believe the
>>> process has gone too far into an assembly line. The flagship accounts are
>>> our big stage; let's be more mindful about posting there and seek a little
>>> more inspiration.
>>>
>>> After talking with Katherine, I'm working on a tune-up of the best
>>> practices I hope to have finished next week. I'll also chime in here on
>>> posts to those two main accounts especially. But for now, I'd urge us to
>>> think of them as a place for our greatest hits, and work to craft posts
>>> there that are important, central to the mission of free information for
>>> all, especially engaging, or just fun.
>>>
>>
>> I totally agree with this. I do think, however, that we should of course
>> continue to promote our blog posts on these platforms, though perhaps we
>> could resurface older profiles and features to keep things from becoming
>> too much like an assembly line.
>>
>> Hopefully all of that makes sense... coherency isn't something I do well.
>> ;)
>>
>> best,
>> Joe
>>
>>
>>>
>>> Thoughts?
>>>
>>> Jeff Elder
>>> Digital communications managering
>>> Wikimedia Foundation
>>> 704-650-4130
>>> @jeffelder <https://twitter.com/JeffElder>
>>> @wikipedia <https://twitter.com/wikipedia>
>>> The Wikimedia blog <https://blog.wikimedia.org/>
>>>
>>> _______________________________________________
>>> Social-media mailing list
>>> [email protected]
>>> https://lists.wikimedia.org/mailman/listinfo/social-media
>>>
>>>
>>
>>
>> --
>> *Joe Sutherland*
>> Communications Intern [remote]
>> m: +44 (0) 7722 916 433 | t: @jrbsu <http://twitter.com/jrbsu> | w:
>> JSutherland <https://meta.wikimedia.org/wiki/User:JSutherland_(WMF)>
>>
>> _______________________________________________
>> Social-media mailing list
>> [email protected]
>> https://lists.wikimedia.org/mailman/listinfo/social-media
>>
>>
>
> _______________________________________________
> Social-media mailing list
> [email protected]
> https://lists.wikimedia.org/mailman/listinfo/social-media
>
>


-- 
Michael Guss
Research Analyst
Wikimediafoundation.org
[email protected]
_______________________________________________
Social-media mailing list
[email protected]
https://lists.wikimedia.org/mailman/listinfo/social-media

Reply via email to