Due to recent emails flowing through the list I finally feel I need to 
mention something.

I am one of the "silent" majority of users of Soekris and other style 
platforms.  I'm a sysadmin, not an engineer, so to me, I have to buy 
something that works first time, not requires hacking, so I buy Soekris 
when I need something of this nature.

We buy the platforms based on our needs, and don't try to replicate 
hardware that already exists elsewhere (eg. trying to stick WLAN cards 
in and using them as wireless routers, or something like that).

I have seen some great hardware tweaks done by people in the list, I've 
also seen plenty of really strange things (to me) done by people who 
probably should just be buying something else (such as a user from a few 
years back who wanted to stick both WLAN and CDMA cards in a box to make 
it a wireless hotspot).

I was buying Soekris way back when they released the net4801, so I've 
been using these for a while, when I buy, I try to buy in bulk (10 or so 
at once, for me, that's bulk *grin*), and I expect to run into a few 
hardware glitches in a batch, more due to the fact that Soekris is not 
IBM, they don't have the massive factories churning out thousands of 
these, they are built in small runs and so sometimes issues get through 
QA.  _However_ I would like to mention, that when I find a REAL hardware 
flaw (dry solder joints for example, used to happen semi-frequently with 
the net4501 though I haven't seen any in years), the sales team at 
Soekris has been great about getting me a replacement as quickly as they 
have spares.

Basically, I'd just like to say, there is a lot of us who read this list 
who just sit quietly by, lurk and read.  As with all mailing lists.

Finally I would like to state, if your mileage with Soekris isn't as 
good as those of us who have many and they work great, perhaps the 
Soekris is not the hardware platform for you.  If you are actually nice 
to the sales team at Soekris, rather than starting off blaming them for 
something, they generally try to resolve any issues quickly.  Treat them 
as people, not as "faceless corporate drones" and I think you'll find 
they treat you as a human being also.

--
Cass

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