Hi Alan

That's correct, there are no CERs on Linux

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Alan Fregtman
Sent: July-17-12 8:40 AM
To: [email protected]
Subject: Re: What’s a CER?

Are they Windows-only? Because I never see one pop up in my CentOS at
work when SI segfaults.

On Mon, Jul 16, 2012 at 9:38 PM, Chris Chia <[email protected]> wrote:
> Hi all,
> A lot of users don’t know what a Crash Error Report (CER) is or why they’re 
> important for the Softimage Team. I’d therefore like to share this with 
> everyone :D
>
> Crash Error Reports (CERs) are an important means for us to collect data from 
> Softimage when it exits abruptly. This data includes call stacks, hardware 
> specs, etc. and help us to track down hard to repro crashes. Please therefore 
> continue to submit CERs so that we can make Softimage more stable.
>
> Often what really helps to nail down issues are the actions and data 
> customers were doing/using in Softimage before it crashed. It would therefore 
> really help us if you could describe what you were doing when the crash 
> occurred and you can do this in the CER dialog that pops up (see image 
> attached). Please also include your email address so we can contact you for 
> more information. This is especially important when for some reason the data 
> in the CER is incomplete or we have some follow-up questions to ask. Your 
> email will of course be kept confidential and only used in connection with 
> the CER that you submitted.
>
> Looking forward to improving the quality of Softimage (with the help of 
> everyone).
>
>
>
> Regards,
> Chris

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