They do get them via escalation though ;) On Wed, Jul 18, 2012 at 12:15 PM, Eric Thivierge <[email protected]>wrote:
> I think you're missing a big chunk of higher end Softimage production > issues without a Linux version of this. > > -------------------------------------------- > Eric Thivierge > http://www.ethivierge.com > > > > On Tue, Jul 17, 2012 at 11:23 PM, Stephen Blair < > [email protected]> wrote: > >> Hi Alan >> >> That's correct, there are no CERs on Linux >> >> -----Original Message----- >> From: [email protected] [mailto: >> [email protected]] On Behalf Of Alan Fregtman >> Sent: July-17-12 8:40 AM >> To: [email protected] >> Subject: Re: What’s a CER? >> >> Are they Windows-only? Because I never see one pop up in my CentOS at >> work when SI segfaults. >> >> On Mon, Jul 16, 2012 at 9:38 PM, Chris Chia <[email protected]> >> wrote: >> > Hi all, >> > A lot of users don’t know what a Crash Error Report (CER) is or why >> they’re important for the Softimage Team. I’d therefore like to share this >> with everyone :D >> > >> > Crash Error Reports (CERs) are an important means for us to collect >> data from Softimage when it exits abruptly. This data includes call stacks, >> hardware specs, etc. and help us to track down hard to repro crashes. >> Please therefore continue to submit CERs so that we can make Softimage more >> stable. >> > >> > Often what really helps to nail down issues are the actions and data >> customers were doing/using in Softimage before it crashed. It would >> therefore really help us if you could describe what you were doing when the >> crash occurred and you can do this in the CER dialog that pops up (see >> image attached). Please also include your email address so we can contact >> you for more information. This is especially important when for some reason >> the data in the CER is incomplete or we have some follow-up questions to >> ask. Your email will of course be kept confidential and only used in >> connection with the CER that you submitted. >> > >> > Looking forward to improving the quality of Softimage (with the help of >> everyone). >> > >> > >> > >> > Regards, >> > Chris >> >> > -- Our users will know fear and cower before our software! Ship it! Ship it and let them flee like the dogs they are!

