They do get them via escalation though ;)

On Wed, Jul 18, 2012 at 12:15 PM, Eric Thivierge <[email protected]>wrote:

> I think you're missing a big chunk of higher end Softimage production
> issues without a Linux version of this.
>
> --------------------------------------------
> Eric Thivierge
> http://www.ethivierge.com
>
>
>
> On Tue, Jul 17, 2012 at 11:23 PM, Stephen Blair <
> [email protected]> wrote:
>
>> Hi Alan
>>
>> That's correct, there are no CERs on Linux
>>
>> -----Original Message-----
>> From: [email protected] [mailto:
>> [email protected]] On Behalf Of Alan Fregtman
>> Sent: July-17-12 8:40 AM
>> To: [email protected]
>> Subject: Re: What’s a CER?
>>
>> Are they Windows-only? Because I never see one pop up in my CentOS at
>> work when SI segfaults.
>>
>> On Mon, Jul 16, 2012 at 9:38 PM, Chris Chia <[email protected]>
>> wrote:
>> > Hi all,
>> > A lot of users don’t know what a Crash Error Report (CER) is or why
>> they’re important for the Softimage Team. I’d therefore like to share this
>> with everyone :D
>> >
>> > Crash Error Reports (CERs) are an important means for us to collect
>> data from Softimage when it exits abruptly. This data includes call stacks,
>> hardware specs, etc. and help us to track down hard to repro crashes.
>> Please therefore continue to submit CERs so that we can make Softimage more
>> stable.
>> >
>> > Often what really helps to nail down issues are the actions and data
>> customers were doing/using in Softimage before it crashed. It would
>> therefore really help us if you could describe what you were doing when the
>> crash occurred and you can do this in the CER dialog that pops up (see
>> image attached). Please also include your email address so we can contact
>> you for more information. This is especially important when for some reason
>> the data in the CER is incomplete or we have some follow-up questions to
>> ask. Your email will of course be kept confidential and only used in
>> connection with the CER that you submitted.
>> >
>> > Looking forward to improving the quality of Softimage (with the help of
>> everyone).
>> >
>> >
>> >
>> > Regards,
>> > Chris
>>
>>
>


-- 
Our users will know fear and cower before our software! Ship it! Ship it
and let them flee like the dogs they are!

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