Hi Sam, 

 - Checking the validity of the license file.
>From the information you provided:
15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff

The above shows that your:
MAC / Ethernet address = 3085a99911fb
HostID / computer name = ffffffff

Open the 
E:\3D_Programs\Softimage\Softimage2013\Licenses\SFTIM2013enlicense_samwin-3770K.lic
Ensure that the 1st line of the SFTIM2013enlicense_samwin-3770K.lic reads:      

SERVER ffffffff 3085a99911fb
USE_SERVER
Etc...

If you have changed your computer name you could either revert to ffffffff or 
re-generate a new lic file.


 - Ensuring that the local license server starts automatically.
For the local network license server to start-up automatically, the following 
settings in LMTools will take care of it:
Open LMTOOLS > "Config Services" TAB
1. Check "Use Services" box
2. Check "Start Server at Power Up"
3. Save Service
4. "Start/Stop/Reread" TAB > Re-Read License File. It should prompt "Reread 
Server License File Completed", if there is an error, restart your computer and 
execute the re-read again.


Thank you.

Regards
Nick



Message: 2
Date: Sun, 17 Mar 2013 18:39:49 -0700
From: "Sam" <[email protected]>
Subject: license error when starting up my computer...
To: <[email protected]>
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"

I just got everything reinstalled after my old system died and it seemed to go 
good for licensing Softimage and I have it set to start when the computer 
starts up. The problem is that every time I restart the computer the license 
doesn't work at first. If I restart the server or reread the license everything 
works, but every time I restart the  computer it fails again.

 

I get this error in the logs:

15:57:41 (adskflex) Wrong hostid on SERVER line for license file:

15:57:41 (adskflex)          E:\3D_Programs\Softimage\Softimage
2013\Licenses\SFTIM2013enlicense_samwin-3770K.lic

15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff

15:57:41 (adskflex) Invalid hostid on SERVER line

 

>From what I've found online it seems to mean that my Ethernet address 
>is
wrong, but if that was true it would not work after restarting the server or 
rereading the license.

 

Any ideas what the problem could be?

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