Thanks Stephen, I'm pretty sure all my settings are correct (I always go to
XSIsupport.com whenever I have to setup my license again). The only issue is
that every time my computer would be restarted the server would have issues
and I would need to manually reload the license. It seems to have sorted
itself out now, so hopefully no more problems.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Stephen Blair
Sent: Monday, March 18, 2013 2:40 AM
To: [email protected]
Subject: Re: license error when starting up my computer...

I'm pretty sure that hostid is the Ethernet address.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13587543&li
nkID=12544120


On 18/03/2013 5:03 AM, Nicholas Hong wrote:
> Hi Sam,
>
>
>   - Checking the validity of the license file.
> >From the information you provided:
> 15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff
>
> The above shows that your:
> MAC / Ethernet address = 3085a99911fb
> HostID / computer name = ffffffff
>
> Open the
E:\3D_Programs\Softimage\Softimage2013\Licenses\SFTIM2013enlicense_samwin-37
70K.lic
> Ensure that the 1st line of the SFTIM2013enlicense_samwin-3770K.lic reads:

>
> SERVER ffffffff 3085a99911fb
> USE_SERVER
> Etc...
>
> If you have changed your computer name you could either revert to ffffffff
or re-generate a new lic file.
>
>
>   - Ensuring that the local license server starts automatically.
> For the local network license server to start-up automatically, the
following settings in LMTools will take care of it:
> Open LMTOOLS > "Config Services" TAB
> 1. Check "Use Services" box
> 2. Check "Start Server at Power Up"
> 3. Save Service
> 4. "Start/Stop/Reread" TAB > Re-Read License File. It should prompt
"Reread Server License File Completed", if there is an error, restart your
computer and execute the re-read again.
>
>
> Thank you.
>
> Regards
> Nick
>
>
>
> Message: 2
> Date: Sun, 17 Mar 2013 18:39:49 -0700
> From: "Sam" <[email protected]>
> Subject: license error when starting up my computer...
> To: <[email protected]>
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="us-ascii"
>
> I just got everything reinstalled after my old system died and it seemed
to go good for licensing Softimage and I have it set to start when the
computer starts up. The problem is that every time I restart the computer
the license doesn't work at first. If I restart the server or reread the
license everything works, but every time I restart the  computer it fails
again.
>
>   
>
> I get this error in the logs:
>
> 15:57:41 (adskflex) Wrong hostid on SERVER line for license file:
>
> 15:57:41 (adskflex)          E:\3D_Programs\Softimage\Softimage
> 2013\Licenses\SFTIM2013enlicense_samwin-3770K.lic
>
> 15:57:41 (adskflex) SERVER line says 3085a99911fb, hostid is ffffffff
>
> 15:57:41 (adskflex) Invalid hostid on SERVER line
>
>   
>
> >From what I've found online it seems to mean that my Ethernet address
>> is
> wrong, but if that was true it would not work after restarting the server
or rereading the license.
>
>   
>
> Any ideas what the problem could be?
>
> -------------- next part -------------- An HTML attachment was 
> scrubbed...
> URL: 
> http://listproc.autodesk.com/pipermail/softimage/attachments/20130317/
> 31cbcb8d/attachment.html
>

Reply via email to