Yeah, I should have checked this before, but the preference on his machine
was set to not use the Python installed with Softimage. I checked that and
tried again and all is well.

Please ignore all the noise and thanks for all your help Tony!

Mitch


On Wed, Jan 15, 2014 at 12:44 PM, Tony Barbieri <[email protected]> wrote:

> Oh and if that is the case then importing QtCore would throw an exception
> which would cause Toolkit to default back to the included PySide thus
> causing the crash.  If you want to ensure you are importing the correct
> version inside the script editor you can run: from PySide import QtCore,
> QtGui then print the path from the modules that imported.
>
>
> On Wed, Jan 15, 2014 at 1:43 PM, Tony Barbieri <[email protected]> wrote:
>
>> Are you sure 2012 uses 2.7?  I believe the python that ships with 2012 is
>> python 2.6....I could be wrong about that.
>>
>>
>> On Wed, Jan 15, 2014 at 1:39 PM, Mitchell Lotierzo <
>> [email protected]> wrote:
>>
>>> Cool. Thanks for the add. info. Tony!
>>> I tried installing 'PySide-1.1.1qt474.win-amd64-py2.7.exe' from the
>>> downloads page you provided (which I believe was the version that you said
>>> worked for you) and Softimage still crashes. It seems to be crashing after
>>> it creates the Qt parent window (according to the log in script editor).
>>> I'll try other versions and see if that doesn't remedy the situation. If
>>> all else fails, I suppose I'll make a build from scratch and try that.
>>>
>>> Thanks!
>>> Mitch
>>>
>>>
>>> On Wed, Jan 15, 2014 at 11:23 AM, Tony Barbieri <[email protected]>wrote:
>>>
>>>> I did a hack quickly to test by replacing the ones in the Engine.  If
>>>> PySide is found in your environment then Toolkit will use that one over the
>>>> included versions.
>>>>
>>>> We have a "bootstrap" process that all users funnel through so we can
>>>> deploy code globally and setup the user's environment.  We essentially use
>>>> a combination of sitecustomize.py and PYTHONPATH to accomplish this.
>>>>  Unfortunatly Softimage ships with a sitecustomize.py ( a python
>>>> environment can only ever have one and the first one found will be
>>>> executed) so we had to write a wrapper around how we launch Softimage so
>>>> the sitecustomize they ship with is never found in the path.
>>>>
>>>> No problem about the questions!  This stuff is intricate...
>>>>
>>>> -tony
>>>>
>>>>
>>>> On Wed, Jan 15, 2014 at 12:10 PM, Mitchell Lotierzo <
>>>> [email protected]> wrote:
>>>>
>>>>> Thanks for that Tony! :)
>>>>>
>>>>> So, the version that worked for you (PySide with Qt 4.7.4), did you
>>>>> replace the PySide and Qt libraries in the "tk-softimage" resources folder
>>>>> or did you strip them from the engine and just install your build of 
>>>>> PySide
>>>>> per user?
>>>>>
>>>>> (Sorry for any newbie questions. I'm still new to the whole Qt world.)
>>>>>
>>>>> Thanks again! I totally appreciate it.
>>>>> Mitch
>>>>>
>>>>>
>>>>> On Wed, Jan 15, 2014 at 10:15 AM, Tony Barbieri <[email protected]>wrote:
>>>>>
>>>>>> You could try using one of these downloads (which I ended up doing
>>>>>> for python 2.7 and Softimage 2014 just so I could get something to test
>>>>>> where our crashes were coming from):
>>>>>>
>>>>>> http://download.qt-project.org/official_releases/pyside/
>>>>>>
>>>>>> -tony
>>>>>>
>>>>>>
>>>>>> On Wed, Jan 15, 2014 at 10:58 AM, Mitchell Lotierzo <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>>> Hey guys,
>>>>>>>
>>>>>>> Thanks for replies. Yeah, we're on Windows. I'll look into compiling
>>>>>>> our own version of PySide and looking at our QT version.
>>>>>>>
>>>>>>> Thanks!
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jan 15, 2014 at 9:11 AM, Tony Barbieri 
>>>>>>> <[email protected]>wrote:
>>>>>>>
>>>>>>>> I did notify the folks at Shotgun about the issue and they will be
>>>>>>>> fixing it.  I assume you guys are on Windows?
>>>>>>>>
>>>>>>>> -tony
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jan 15, 2014 at 5:14 AM, Oscar Juarez <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> I had issues with crashes, also with the provided libraries, I
>>>>>>>>> compiled our own PySide and that way it works perfectly, it's for 
>>>>>>>>> python
>>>>>>>>> 2.7.3
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jan 15, 2014 at 5:24 AM, Tony Barbieri <[email protected]
>>>>>>>>> > wrote:
>>>>>>>>>
>>>>>>>>>> Hey Mitchell,
>>>>>>>>>>
>>>>>>>>>> I had some issues with Softimage 2014 and the included PySide
>>>>>>>>>> build.  It may be something similar with Softimage 2012.  We had our 
>>>>>>>>>> own
>>>>>>>>>> build of PySide for python 2.6 so I can't say for sure if that's the 
>>>>>>>>>> issue.
>>>>>>>>>>  The version that has been most stable for us is PySide with Qt 
>>>>>>>>>> 4.7.4.
>>>>>>>>>>  Might be worth trying that out to see if it stabilizes.
>>>>>>>>>>
>>>>>>>>>> Best,
>>>>>>>>>>
>>>>>>>>>> -tony
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tue, Jan 14, 2014 at 3:31 PM, Mitchell Lotierzo <
>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hey list,
>>>>>>>>>>>
>>>>>>>>>>> Any fellow Shotgun users out there? One of my coworkers is
>>>>>>>>>>> encountering an issue where launching some of the Shotgun apps' UIs 
>>>>>>>>>>> cause
>>>>>>>>>>> Softimage to crash; specifically the 'Loader' and 'Change Work Area'
>>>>>>>>>>> dialogs. The less complex UIs seem to launch fine. I know Shotgun 
>>>>>>>>>>> has some
>>>>>>>>>>> form of PyQT built into it and I have a hunch that some aspect of 
>>>>>>>>>>> it is
>>>>>>>>>>> conflicting with Softimage.
>>>>>>>>>>>
>>>>>>>>>>> We've tried running a 'runonce.bat' and nuking his user folder;
>>>>>>>>>>> neither seemed to make a difference. We're running the version of 
>>>>>>>>>>> Python
>>>>>>>>>>> included with Softimage 2012.SAP.
>>>>>>>>>>>
>>>>>>>>>>> Just looking to see if any of you Shotgun users out there have
>>>>>>>>>>> stumbled across a similar problem.
>>>>>>>>>>>
>>>>>>>>>>> Thanks y'all,
>>>>>>>>>>> Mitch
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> -tony
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> -tony
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> -tony
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> -tony
>>>>
>>>
>>>
>>
>>
>> --
>> -tony
>>
>
>
>
> --
> -tony
>

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