Thanks Stephen, I found that forum post last night too. I tried running the Fix It tool but it just seemed to sit there forever not really seeming to do anything. Guess I'll fire it up again and let it sit until I see some results.
Thanks, Eric T. -------------------------------------------- Eric Thivierge http://www.ethivierge.com On Thu, Jan 7, 2016 at 9:57 AM, Stephen Blair <[email protected]> wrote: > You said "any help", so here goes: > > Google found "Error 1316: The specified account already exists" here: > > https://forums.autodesk.com/t5/inventor-general-discussion/can-not-uninstall-inventor-2015/td-p/5392701 > > Note the last post where the user mentions he used the Microsoft Fix It > tool (which I've also seen suggested on the Maya beta list): > > Microsoft Fix It tool > https://support.microsoft.com/en-us/mats/program_install_and_uninstall > > And this too mentions the Fix It tool: > > https://support.enthought.com/hc/en-us/articles/204469550-Windows-Error-during-msi-installation-The-specified-account-already-exists- > > > good luck... > > On Thu, Jan 7, 2016 at 9:35 AM, Eric Thivierge <[email protected]> > wrote: > >> Anyone else run into an issue where you can't uninstall Maya 2016 and get >> this error? >> >> "The specified account already exists." >> >> I just try to uninstall normally but don't have any luck. Any thoughts? I >> signed up for a monthly subscription and just wanted to switch the serial # >> but only found info on a AD forum saying to uninstall the trial and install >> the software again. :( >> >> Any help is appreciated. >> >> -------------------------------------------- >> Eric Thivierge >> http://www.ethivierge.com >> > >
