This one?: C:\Users\render\Autodesk\Softimage_2013_SP1
MB Den 12. januar 2016 kl. 16:31 skrev Andres Stephens <[email protected]>: > There is a hidden folder in the system drive with a set of files that > usually don't get Uninstalled with SI and is not its preference and > settings folder. It contains license data I think. I had a similar error. > But renaming or deleting said folder fixed it (after reinstalling dozens of > times and trying preference wipes and everything which didn't work). > > Its stored in the windows user. Maybe in Appdata. > > I'll have to search again to remember which folder it was... *fuzzy brain* > > > Sent from my Samsung device > > > -------- Original message -------- > From: Stephen Blair <[email protected]> > Date: 12/01/2016 08:56 (GMT-05:00) > To: Morten Bartholdy <[email protected]>, [email protected] > Subject: Re: Can't start Softimage - system failure > > > > On Tue, Jan 12, 2016 at 8:33 AM, Morten Bartholdy < [email protected] > <mailto:[email protected]> > wrote: > > I reinstalled this morning - still no joy, so Svens user account trick got > > me running again. > > > > I had tried running it as admin, but that doesn't work either. I have only > > previously run in to startup crashes that would be fixed by renaming prefs > > - this one is new, and somewhat worrying. > > > > > > MB > > > > Did you rename just the prefs folder, or did you rename the whole Softimage > folder for the user account (eg rename Softimage_2015_SP2 to > Softimage_2015_SP2.bak for the problem user account) ? > > My own approach to troubleshooting that would include using Process Monitor > to compare the startups of the two different user accounts.
