Do you mean before reinstalling? I am guessing renaming it would stop Softimage from working, no!?
Morten Den 12. januar 2016 kl. 14:56 skrev Stephen Blair <[email protected]>: > > > On Tue, Jan 12, 2016 at 8:33 AM, Morten Bartholdy < [email protected] > <mailto:[email protected]> > wrote: > > I reinstalled this morning - still no joy, so Svens user account trick got > > me running again. > > > > I had tried running it as admin, but that doesn't work either. I have only > > previously run in to startup crashes that would be fixed by renaming prefs > > - this one is new, and somewhat worrying. > > > > > > MB > > > > Did you rename just the prefs folder, or did you rename the whole Softimage > folder for the user account (eg rename Softimage_2015_SP2 to > Softimage_2015_SP2.bak for the problem user account) ? > > My own approach to troubleshooting that would include using Process Monitor > to compare the startups of the two different user accounts.

