On 09/21/17 20:37, Sven Constable wrote:
I was just referring to regular service packs, that were updates to the
their specific version. I have no idea what is a 'critical' update. 


[mailto:[email protected]] On Behalf Of Jason S
On 09/21/17 17:15, Sven Constable wrote:
AFAIK any version always included any updates within its version. It's 
not an upgrade, its an update.
Aren't you now entitled to only 'critical' updates?  was that the case then?

I think it's just recently that 'regular service packs'  (not extensions or updates that add functionality)
are considered as a "subscription advantage".  (except for big bugs)

I guess to further entice recurring customers, but not just by means of providing 'good products'.
forums.autodesk.com/t5/moving-to-subscription/what-am-i-left-with-once-my-maintenance-expires/td-p/6934331/page/2

felice.s wrote:

Hi @davidh2

Products without an active maintenance plan or subscription are not entitled to receive incremental technology/product value such as service packs, version updates, product enhancements, etc. 

However, downloads to repair functionality, such as hot-fixes for urgent and/or pervasive issues, as well as security patches are available to everyone regardless of contract status.


Does not compute. Service packs are downloads to repair functionality, and should therefore be provided to all customers regardless.  [....]




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