US: Software Quality Assurance To apply for this position, please visit this Website. http://sqa.fyicenter.com/jobs/99670291_Software_Quality_Assurance_.html To see other opportunities, please visit http://sqa.fyicenter.com Date: 10-Jan-2011
Software Quality Assurance .Job Summary: Accountable for actively supporting all phases of the application software data configuration, integration, and simulation processes.Essential Job Duties:Data Sourcing and Analysis:Gathers customer contact center data and performs complex data analysis using Microsoft SQL Server.Documents Excel-based contact center planning spreadsheets sourced from data analysis; provides data to Project Manager.Process Mapping: Defines and creates data map in CenterBridge Software database. Simulation Model Development Builds and validates discrete-event simulation models of contact center networks in CenterBridge.Coordination of Onsite Meetings and Training Sessions: Works with Project Manager to coordinate onsite customer meetings and adoption trainings.Travels to customer location to provide onsite implementation services/troubleshooting/training as needed. Adoption Assistance: Serves as a technical resource to customers and ensures a smooth transition to CenterBridge. Requirements: Preferred technical skills: Process mapping/process re-engineering, SQL and/or Database design, Knowledge of contact center industry. Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, Access, PowerPoint, Outlook, etc). Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Bachelors of Science Degree or higher in Technical field. Thank you, Team SQAFYI - Software QA Resource FYI http://sqa.fyicenter.com -- You received this message because you are subscribed to the Google Groups "Software Quality Assurance Center" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/software_qa_center?hl=en.
