Hi Paul,
 
Welcome to the group.
 
I am a managed Internet Security Provider, so I sell managed service to my customers using SGMS.  It is a challenge for sure.  There are quite a few bugs that I have had to work through, specifically with upgrades through SGMS.  I have had to do many of them by directly logging into the boxes themselves, rather than through SGMS. 
 
If you haven't already, I would set one of your speed dial buttons to SonicWall Tech Support.  It is a very nice product, but they have some issues to work through.  They say that many will be addressed with the 2.3 release.
 
Let me know if I can be of help.
 
John Wesselman

Assured Network Security, LLC
200 Distillery Commons, Suite 410
Louisville, KY 40206-1990

(502) 719-9526 - voice
(502) 802-5898 - mobile
(502) 719-9569 - fax

http://www.assurednet.net
[EMAIL PROTECTED]

----- Original Message -----
From: Paul Mills
Sent: Thursday, September 12, 2002 10:29 AM
Subject: [SonicWALL]- Introduction

Hi,

My name is Paul Mills and I work for the Heritage Trail Library System,
one of 12 regional systems in the state of Illinois.  We recently
deployed about 40 Sonicwall boxes at some of our member libraries so
that they would have a true firewall and so that we could set up a vpn
to secure the data we transmit.

We are still working on some kinks.  Probably the biggest one is getting
SGMS to work.

Thanks!

Paul Mills
IT Coordinator
Heritage Trail Library System
[EMAIL PROTECTED]
815-729-3345 x120

Heritage Trail Library System serves as a catalyst for innovative
leadership through collaboration, education, and advocacy.


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