Bob George wrote: > I like AWL, but can see it's an issue with white/blacklists. Perhaps > best just not to use them together? I'm not coming up with any > solutions for having AWL not used if white/blacklisted either.
IIRC someone posted a patch that removed white/blacklist entries from consideration in calculating the stored AWL entries. It was quite a while ago though; sometime while 2.4x was current I think. > Thanks for the insight into the provider-scale issues. Do you enable > AWL for users? Yep. So far, I've only had one instance where the AWL caused the problem you're seeing; somewhen a user had requested that a NYTimes newsletter get white/blacklisted (not sure which, but it ended up blacklisted) and recently he reported it was getting tagged as spam and shouldn't be. I removed the blacklist entry, but completely forgot about the AWL and so the next edition of the newsletter got tagged. This doesn't mean to say that this hasn't happened to anyone else on the system, but out of ~300 accounts, there are maybe 10 customers that regularly report spam that slips through. Every so often one of the others emails or calls to complain that "I'm getting too much spam", so I check to see how much mail has been tagged for their account, and usually remind them how to let me know about the spam that gets through. That usually shuts them up. <g> -kgd -- "Sendmail administration is not black magic. There are legitimate technical reasons why it requires the sacrificing of a live chicken." - Unknown
