Hi Matt, I'll get those answers for you.... Just as soon as the user gets another read receipt from this person who is getting tagged. (Since they deleted the email after they talked to me) :p
Cheers, Ben. ________________________________________________________ Ben Habing, Network Support/IIS Analyst General Computer Systems (Genesys) Ltd. E: [EMAIL PROTECTED] T: 780 465-0737 F: 780 466-9923 -----Original Message----- From: Matt Kettler [mailto:[EMAIL PROTECTED] Sent: May 19, 2004 4:29 PM To: Ben Habing; [EMAIL PROTECTED] Subject: Re: SA tagging read receipts At 06:10 PM 5/19/2004, Ben Habing wrote: > have an email address [EMAIL PROTECTED] listed in the whitelist When >this person sends a "regular" email it comes through 'WHITELISTED' >However, if it's a "Read Receipt" it gets tagged as SPAM ??? Any >thoughts? Well, lots of thoughts come to my mind, but there's not enough useful information at hand. So, I've got a few questions: What do you mean by "WHITELISTED", exactly? Does it match the USER_IN_WHITELIST rule? I ask you to be specific because there are many whitelist systems in SA. What whitelist statement are you using to cause the above? whitelist_from, whitelist_from_rcvd? What hits does the Read Receipt get? What do the headers look like for the Read Receipt? Is there a "Resent-From" header? Is it set to [EMAIL PROTECTED] Are any of the following headers set to [EMAIL PROTECTED]: From: ? Return-Path: ? X-Envelope-From: ? Envelope-Sender: ? Resent-Sender: ? Is the message delivered via the same mailserver in the Received: headers? What version of SA are you using?
