ISP can't fix headers from hitting RCVD_IN_ DYNABLOCK/SORBS?

[Jamie Pratt]

Hi - I posted a little while back about someone's email who was getting 
tagged here as spam before AWL kicked in... I was told by folks on the 
list that it appeared he was not using his ISP's relay, because his 
dynamic IP was/is showing in the headers, but I have verified that he 
has his client setup correctly, and *is* indeed relaying off his ISP.. 
Is this normal? he's getting hits of 3.0 on every email here as a 
result, which *was* over 5.0 before AWL kicked in here on the mail 
server here.. - does anyone here know what his ISP needs to do to their 
"InterMail" server to fix this, because apparently the ISP can't figure 
it out, as they haven't replied to either of us on this issue in a few 
days... (the "problem" header is denoted between the ------------- lines 
below - the 69.* address is his dynamic IP, which is triggering SA on 
the RCVD_IN_DYNABLOCK, and the RCVD_IN_SORBS tests...:

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Date: Fri, 21 May 2004 15:42:20 -0400
To: [EMAIL PROTECTED]
From: Les Pratt <[EMAIL PROTECTED]>
Subject: Re: never heard back from adelphia, did you?
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any ideas here? he's concerned at this point, as this is his business 
account, and does not want to be losing mail (*or* being tagged as 
spam!) that he sends to clients...

thanks again!
regards,
jamie

--
Jamie Pratt
Systems Administrator/Programmer Analyst
Norwich University Course Development Center
[EMAIL PROTECTED] | ph. (802)485-2532