Support Requests item #1348816, was opened at 2005-11-05 17:45 Message generated for change (Comment added) made by anadelonbrin You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1348816&group_id=61702_______________________________________________
Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. >Category: None Group: None Status: Open Priority: 5 Submitted By: Marvin Levin (marvinlevin) Assigned to: Nobody/Anonymous (nobody) Summary: spambayes stopped working - cannot fix Initial Comment: SpamBayes stopped working and clicking the SpamBayes button in Outlook doesn't do anything. I need to know how to get it working again. Environment: Outlook 2002 (10.6515.6735) SP3 Windows XP Pro - 5.1(Build 2600.XPSP-SP2.gdr.050301-1519: Service Pack 2) Problem description: As stated above, SpanBayes has become inoperative. I tried to upgrade to version 1.0.4 to see if that would "kick-start: it, but that did nothing. PC had been running v 1.0, SpamBayes was trained and working, then suddenly it stopped filtering mail. Clicking the SpamBayes button on Outlook does nothing. I downloaded and installed 1.0.4 - no change. (After installation, starting Outlook took no special action -- as it did when I originally installed 1.0 earlier. I then uninstalled SpamBayes. The button still showed in Outlook [???]. I reinstalled 1.0.4 and still no difference. What I'm looking for from you: Is there a recommended way to uninstall SpanBayes? Should I even try? How do I get SpamBayes to function again? Can I do this without losing the knowledge of training? (Are there specific files to save?} Thanks in advance. -- Marvin ---------------------------------------------------------------------- >Comment By: Tony Meyer (anadelonbrin) Date: 2005-11-22 12:54 Message: Logged In: YES user_id=552329 Check to see if Outlook has disabled the plug-in. Help->About Microsoft Outlook->Disabled Items. The recommended way to uninstall SpamBayes is via the Add/Remove Programs Control Panel. This will not remove your training/configuration files. If you want to back up your training data, the FAQ outlines the files that you need. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1348816&group_id=61702_______________________________________________ _______________________________________________ Spambayes-bugs mailing list [email protected] http://mail.python.org/mailman/listinfo/spambayes-bugs
