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Are you sure that the toolbar buttons are not working?
Under some (indeterminate) circumstances, Outlook fails to redisplay the folder
contents when the buttons are used. You can determine whether this is happening
in your case by selecting a different folder after clicking one of the SpamBayes
buttons. For instance, if you use "Delete As Spam," you'll find the message you
just operated on in your spam folder if this is the issue. (Unfortunately, no
one knows why this happens. I started seeing this behavior after I installed
Service Pack 2 for Windows XP a couple of weeks ago. I find I can live with it
knowing what the behavior is.)
Hello.
I
am using SpamBayes on my Outlook 2002. The toolbar buttons do not seem
to work most of the time. It seems SpamBayes is filtering spam from ham
but I need to drag the email to the “Junk Suspects” or “Junk Email” shortcut
folder on my outlook bar instead of just clicking the “delete as Spam” or
“recover from Spam” like I did in the past.
I
reviewed the troubleshooting documentation followed all the steps to check if
Outlook is recognizing SpamBayes and it does. I also deleted the toolbar
and re-opened Outlook and the SpamBayes toolbar came back but it did not fix
it. I attempted to completely reset the Outlook toolbar but I stopped
because I could not find the file Application
Data\Microsoft\Outlook\outcmd.dat under
my documents and settings.
I
also removed SpamBayes entirely from the computer and downloaded a fresh one
and re-installed it. That did not seem to work
either.
Any
suggestions?
Michael C.
Petrillo
Administrative
Assistant
West Essex Baptist Church
222 Laurel
Ave.,
Livingston, NJ, 07039
973.992.2828
x-10
[EMAIL PROTECTED]
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