On Sun, 9 Mar 2003 01:27:02 -0800, "J.D. Falk" <[EMAIL PROTECTED]>
wrote:

>-- Delivered via SpamCon Foundation DEA: http://dea.spamcon.org
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>On 03/08/03, Charles Oriez <[EMAIL PROTECTED]> wrote: 
>
>> a factoid in the Rocky Mountain News this morning said that in a recent 24 
>> hour period, AOL deleted 1 billion spams aimed at their members.  Figure 
>> the bandwidth and other processing cost of that.
>
>       And then, add the customer service cost for all the mail that
>       actually got through -- about fifty cents per complaint.  It all
>       adds up fast.

J.D., can you cite the actual source for the $.50 per complaint cost? If
that figure can be proven credibly, that's a number that has a lot of
potential in supporting the cost-shifting notion that spammers have
refuted publicly for so long.

Ted

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