Jerry-

First, I'd recommend turning off all sync apps including Spanning
Sync, MobileMe, and if you have it enabled, iTunes' Google contact
sync. You should then be able to restore your Address Book contacts
from the backup Spanning Sync made during installation. At that point
we can start bringing the sync apps back online one at a time to see
which one is causing the problem.

We can guide you through the process--just contact us at
[EMAIL PROTECTED], and be sure to reference this conversation
so whoever answers the email has the right context.

Thanks,
Charlie



On Sep 23, 8:30 pm, jerryzurek <[EMAIL PROTECTED]> wrote:
> HELP!
> I started with 2500 contacts. Now in two days I have so many
> duplicates Address Book has more that 6500 with 3, 4, or 5 for many
> contacts.
>
> I use MobileMe and Spanning Sync. Was that mistake #1?
>
> Spanning Sync has worked for several years with my calendar, making
> some duplicates upon occasion, but essentially works well.
>
> Not so with contacts.
>
> I wanted to use Spanning Sync because my Google Apps mail and contacts
> was what I used most but because I have an iPhone, it taps the Address
> Book, so I said, OK, let's try the new contact synchronizer in
> Spanning.
>
> Strangely, my iPhone is not showing duplicates, just the Address Book.
>
> I am thinking part of the problem is Google Contacts has cards with
> just email address and no name. When they get moved to Address Book
> and iPhone, I delete them. But they come back. I have deleted some
> rogues repeatedly but they find their way back.
>
> I choose for the Address Book to find and merge duplicates. I think
> that is part of the problem.
>
> Everything is a mess and I don't know where to begin to get back to
> what I had before -- two unsynchronized address books -- one Mac's and
> the other Google's.
>
> HELP!
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