Hi Byron,

Due to the holidays, it took a while before I was back at the office
and could check things...

I can access both google and spanningsync servers on ports 80/433
using a browser. I also added SpanningSync to my firewall settings
(System Preferences/Security/Firewall).

However, syncing still fails and the log still shows the message:
Jan 05 10:18:49 -- *** Connection failed. Error - no Internet
connection https://secure.spanningsync.com/osx/2/pull

Is there something I can do from the commandline (using for example
wget) to investigate what is going wrong?

Regards,
Gero

On Dec 24 2008, 5:13 pm, "byron.shaheen" <[email protected]>
wrote:
> HiGero,
>
> If you're behind a firewall/proxy you need to be able to access the
> following:
>
> Ports:
> 80 (http)
> 443 (https)
>
> Servers:
> spanningsync.com
> google.com
>
> Also, you'll need to make sure that Spanning Sync is whitelisted in
> the firewall settings.  The Spanning Sync app is located here:
>
> Hard Drive->  Library->  Application Support->  Spanning Sync->
> Spanning Sync (the app)
>
> Thanks,
>
> Byron
>
> On Dec 24, 6:31 am,Gero<[email protected]> wrote:
>
> > Hi,
>
> > SpanningSync works fine for me when I'm not behind a proxy, but at my
> > current work assignment it fails to work because I'm behind a proxy.
> > The weird thing is that all other applications (Safari, Firefox,
> > iTunes, ...) can get through the proxy (also over port 443). When I
> > try to accesshttps://secure.spanningsync.com/inFirefox it responds
> > with 'Hola', so that seems to work fine. Also SpanningSync did ask for
> > permission to use the system proxy settings so it looks as if it is
> > trying to use the proxy...
>
> > Any ideas why SpanningSync itself does not work through the proxy?
> > (it's most likely a MS proxy server...)
>
> > The spanningsync log shows:
> > Dec 24 13:00:27 -- Starting sync
> > Dec 24 13:00:27 -- A sync is already in progress. Bailing
> > Dec 24 13:10:27 -- *** Connection failed. Error - no Internet
> > connectionhttps://secure.spanningsync.com/osx/2/pull
> > Dec 24 13:10:27 -- ...done
> > Dec 24 13:10:27 -- No Internet connection
> > Dec 24 13:10:27 -- Google returned 0 items
> > Dec 24 13:10:27 -- Processing calendar data...
> > Dec 24 13:10:27 -- Next calendar:  Vrije dagen / feestdagen Nederland
> > 2007 - 2009...
> > Dec 24 13:10:27 -- Starting sync
> > Dec 24 13:10:27 -- A sync is already in progress. Bailing
> > Dec 24 13:20:27 -- Starting sync
> > Dec 24 13:20:27 -- A sync is already in progress. Bailing
> > Dec 24 13:25:59 -- *** Connection failed. Error - no Internet
> > connectionhttps://secure.spanningsync.com/osx/2/pull
> > Dec 24 13:25:59 -- ...done
> > Dec 24 13:25:59 -- No Internet connection
> > Dec 24 13:25:59 -- Google returned 0 items
> > Dec 24 13:25:59 -- Processing calendar data...
> > Dec 24 13:25:59 -- Next calendar:  Weeknummers 2007 en 2008...
>
> > Regards,
> >Gero
>
>

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