After you switched modes, did you make a change to a contact and then
sync? That's needed to force Spanning Sync to scrub the offending
characters out of contact names.

Thanks,
Charlie



On Feb 9, 9:19 pm, Hun Kim <[email protected]> wrote:
> Charlie,
>
> I selected google compat and my iPhone still shows the X's (as well as  
> in Gmail Contacts there being extra 'spaces' after first/last name).
>
> Any ideas?
>
> Hun Kim | GH Kim Photography |www.ghkim.com
>
> On Feb 9, 2009, at 02-09-09 05:10pm, cwood wrote:
>
> I'd appreciate it if you could send a very detailed description of the
> problem, with an example, to [email protected]. The exact
> address in question would help.
>
> Thanks,
> Charlie
>
> On Feb 9, 5:17 pm, Tompie <[email protected]> wrote:
>
> > Charlie,
>
> > I had the same problem when trying the Google sync to my iPhone and
> > your hint solved it. The "Gmail compatibility" option does have a
> > nasty side-effect though, addresses are no longer correctly synced to
> > Google. In the gmail contact editor, it is already visible that the
> > postal code shifts all of a sudden behind the city name, after syncing
> > to the iPhone and editing an entry, the real damage is visible: the
> > sync to Gmail has apparently concatenated "city" + 3 x spaces +
> > "postal code" to create a new city name.
>
> > Any fix for this ?
>
> > Thanks,
>
> > Tompie
>
> > On Feb 9, 11:36 pm, cwood <[email protected]> wrote:
>
> >> I haven't seen this yet, but I bet I know what it is: Google is
> >> replacing the invisible Unicode characters we use to delimit fields
> >> (when using the "Preserve Address Book data" mode) with X's. Bad
> >> Google!
>
> >> To fix this, just turn switch Spanning Sync to Gmail compatibility
> >> mode:
>
> >> * Open the Spanning Sync pref pane
> >> * In the Contacts tab, uncheck and then re-check the "Sync contacts"
> >> checkbox
> >> * Choose "Preserve Gmail compatibility"
> >> * Click OK
> >> * Make some small change to any contact in Address Book to force a
> >> "push" sync
> >> * After the sync completes, the Unicode characters will no longer
> >> exist in Google and subsequent syncs to your iPhone should remove  
> >> them
> >> from your contacts there
>
> >> Please let me know if you have any questions or run into any
> >> problems.
>
> >> Thanks,
> >> Charlie
>
> >> On Feb 9, 3:52 pm, Hun Kim <[email protected]> wrote:
>
> >>> Anyone seeing 'X's in address book contact details (first name,  
> >>> last name,
> >>> address fields, etc.) after synching their iPhones via Exchange Sync
> >>> (available today now)?  I didn't see it before on my iPhone but  
> >>> now am
> >>> seeing it after synching my gmail account as exchange (so it can  
> >>> sync mail,
> >>> contacts, calendar real-time).  :(  I don't want to clean up every  
> >>> contact
> >>> manually (600+).
>
> >>> Hun Kim | GH Kim Photography |www.ghkim.com
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