With Dan's help we were able to find and fix the problem that was causing recurring events starting between March 17 and April 6 in the Pacific/Auckland time zone to be off by an hour. Anyone affected by this problem should delete and re-create the incorrect events, which should now sync properly.
Thanks, Charlie On Mar 21, 6:58 am, Dan Slevin <[email protected]> wrote: > I've sent the troubleshooting report through to > [email protected]. > > The series of test events ("Test Event for Spanning Sync"), repeating > every night at 7.00pm in iCal from 16 March to 22 Mar now show as > 6.00pm in Google Calendar (but haven't changed in iCal). > > Another series of test events ("Test Event - Duplicating"), the same > time and dates but created by duplicating, are correct in Google > Calendar. > > cheers, > > DS > > On 20/03/2009, at 10:10 AM, cwood wrote: > > > > > Perfect. Thanks. > > > -c > > > On Mar 19, 3:52 pm, Dip Slovak <[email protected]> wrote: > >> Hi Charlie > > >> I'll create a new series of events tomorrow when I can have a Google > >> Cal window open at the same time as iCal and I'll flick you the > >> results. > > >> DS > > >> On Fri, Mar 20, 2009 at 2:14 AM, cwood <[email protected]> > >> wrote: > > >>> Dan- > > >>> * On what date/time did the recurring event start? > >>> * When did you create the recurring event? > >>> * When you created the event, what was your current time zone? > >>> * What's the time zone of the calendar containing the event? > >>> * On what date/time did you notice the problem? > >>> * What time zone were you in then? > > >>> Thanks, > >>> Charlie > > >>> On Mar 19, 5:01 am, Dan Slevin <[email protected]> wrote: > >>>> I re-loaded that series of events by duplicating rather than > >>>> setting > >>>> them as one recurring event and the times work and sync perfectly. > > >>>> So it's something to do with syncing recurring events - which is a > >>>> problem we had over a year ago that got fixed but is now broken > >>>> again. > > >>>> DS > > >>>> On 18/03/2009, at 6:44 AM, byron.shaheen wrote: > > >>>>> Hi, > > >>>>> Time shifts usually occur due to time zone mismatch issues where > >>>>> two > >>>>> or more of your calendar sources have different time zone > >>>>> settings. > >>>>> For example, the calendar on an iPhone can have time zone support > >>>>> turned on while iCal on the computer has time zone support > >>>>> turned off. > >>>>> If you create an event in a different time zone and then do a > >>>>> "refresh" sync, you could end up with duplicates or time shifts. > >>>>> It's > >>>>> also a good idea to check each of your Google calendars to make > >>>>> sure > >>>>> their time zones are set the same as your iCal calendars, and > >>>>> the same > >>>>> for any other device or server that you sync with. > > >>>>> If the problem persists, please verify that all four of these time > >>>>> zone settings are the same: > >>>>> * Your Mac (System Preferences > Date & Time > Time Zone) > >>>>> * Each iCal Calendar (If iCal > Preferences > Advanced > Time zone > >>>>> support is turned on, then in the calendar view check the setting > >>>>> above the search box in the upper-right corner of the window) > >>>>> * Your Google Calendar settings (Google Calendar > Settings > Your > >>>>> current time zone) > >>>>> * Each Google calendar (Google Calendar > Settings > Calendars > > >>>>> (calendar name) > Calendar Time Zone) > >>>>> * Each device that you sync with (phones/iPods) > > >>>>> Thanks, > > >>>>> Byron > > >>>>> On Mar 16, 5:54 pm, Dip Slovak <[email protected]> wrote: > >>>>>> I had to create a new calendar of performances for the theatre > >>>>>> I work > >>>>>> at (due to corrupted/un-deletable events in the old one) and new > >>>>>> recurring events that I create are always an hour out in one > >>>>>> calendar > >>>>>> or another. I reset them in iCal last night to 8.00pm and they > >>>>>> are > >>>>>> now > >>>>>> showing as 7.00pm in Google. If I fix them at 8.00pm Google they > >>>>>> change to 9.00pm in iCal. > > >>>>>> Most of the events in this calendar were imported from the old > >>>>>> one > >>>>>> and > >>>>>> sync fine. It's only these new ones that are being messed about. > > >>>>>> Any ideas? > > >>>>>> DS > > >>>>>> -- > > >>>>>> Dan Slevin > >>>>>> Wellington, NZ --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
