Hi Holly, The server shouldn't be timing out here. If you haven't already, could you send a troubleshooting report to [email protected] ? We should be able to tell more from the logs.
Thanks PS This is an instant classic: > My challenge now is that I am over 50 and it looks like I may die > before this sync completes. :-) -- Larry Hendricks [email protected] http://spanningsync.com On Oct 13, 4:28 pm, Holly <[email protected]> wrote: > I am new to Spanning Sync, but have been working for the last few days > with 6000+ contacts. I have had the same issue, but have traced it > (at least in part) back to my use of Plaxo. > > Finally, I shut down automatic syncing with Plaxo, then used Contact > Cleanser (part of Spanning Tools) to clean up my Address Book. Then I > went through several iterations of manual syncing with Plaxo followed > by scrubbing the results with Contact Cleanser. Finally, I have > exported my Address Book to 3 vCard files (due to size) and imported > them to Google Apps. Am now synchronizing (using Spanning Sync) > between Google Apps and Address Book. > > My challenge now is that I am over 50 and it looks like I may die > before this sync completes. Spanning Sync says it has 'Added > Contact: Jane Smith' (or whomever) for the first 29 contacts and > eventually times out with the following message: > > Oct 13 19:13:58 -- Sending data to Google... > Oct 13 19:23:00 -- *** Server returned fatal error: Sync operation > failed due to timeout. > Oct 13 19:23:00 -- ...done > Oct 13 19:23:00 -- *** The operation failed for an unknown reason. > Oct 13 19:23:00 -- *** Sync failed for reason: The operation failed > for an unknown reason. > Oct 13 19:23:00 -- Sync complete > > Any idea what I am doing wrong? > > Thanks, > Holly --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
