Larry a few things on your recommendations below: #1 Backup your contacts (from google voice) goto>Contacts goto> Export (top right) goto> Who do you want to export? Everyone (All Contacts) *suggested goto> Which export format? Google CSV *suggested in case you have to start over
Backup should be done before you start anything below. I ran through all the suggested methods even picked up the spanning tools went as far as using the "Nuke" function and still my contacts are not synced properly. What I had to wind up doing to get them synced is just export everything from google contacts into vCard format and importing it onto each of my computers to have the same information across all of them. I will now run sync to see what happens and will update once its done what it has to do hopefully it will not drop any more of my contacts. On google contacts I show 1637 however on the local address book On Dec 4, 2:17 pm, Larry Hendricks <[email protected]> wrote: > Hi Thieme, > > Could you send a troubleshooting report (from the Advacned tab of the > pref pane) to us at [email protected]? From that I think we can > start to sort things out. One hint: when cleaning up iCal or Address > Book, whether by hand or with a tool likeContactsCleaner, it's best > to follow this pattern: > > * Disable sync completely (Sync Tune-Up which comes with Spanning > Tools for Mac can do this) > * Make the repairs > * Go to the Advanced tab of the Spanning Sync pref pane > * Click "Start Over" while holding down the Option key, then select > calendars and/orcontacts, whichever you just repaired. > * Enable syncing (again, with Sync Tune-Up) > * Sync > > By option-clicking "Start Over", you force a "merge" sync which will > protect you from sending unintended deletes from your cleanup session > to Google. > > Thanks > -- > Larry Hendricks > [email protected]http://spanningsync.com > > On Dec 4, 1:51 am, Thieme Hennis <[email protected]> wrote: > > > Dear Spanning Sync, > > I am not very satisfied with your service. The Calendar sync seems to > > be working alright, but I keep having trouble with mycontacts. I have > > been tidying up my address book several times, and time and again the > > same errors keep on coming back. In addition, I have lost quite a bit > > of information, such as telephone numbers. Also, the groups do not > > appear in GMailcontacts. So, all in all, I would have never paid 60 > > dollars for this service, since it has cost me a lot of time and > > effort to make up for all the sync problems occurring each time. > > > It usually happens when I have merged severalcontactsusing the > >Contactscleaner. Then it asks me to deletecontacts. I have allowed > > this, and sometimes I loose information. I have made a backup using > > Spanning Sync, but it is not clear how to restore this backup. And if > > this backup will not mess up my Address Book even more.. > > > In conclusion, I would like to know how to restore the backup made by > > Spanning Sync (it does not contain an Address Book archive file but > > something that ends with .abcddb ...??) > > > Thieme -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
