Hi Irene, Can you please create a troubleshooting report (Advanced-> Create Report) when logged into your husbands user and then email it to [email protected]?
Once we have the report we should be able to figure out what's causing the problem. Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jan 4, 12:21 am, Irene <[email protected]> wrote: > I have Spanning Sync on my Macbook and have used it for more than a > year (without issue) to sync with my Google Calendar. Today I added > Spanning Sync to our new iMac and it loaded and synced fine on my > login on my iMac but we can not get it to work on my husband's login > on the same iMac. We want to have a family calendar and in the FAQ's > it stated that Spanning Sync can be used across multiple users' > accounts on a single computer but I am unable to get it to work. I > have tried logging off of my iCal on my user login and then trying to > sync my husband's calendar but it will just say "unable to retrieve > information from Google." > > Please help. We want to be able to have multiple 'password protected' > logins on our home computer because we can each have our own desktop, > custom dock, email, etc but can't seem to use iCal with Spanning Sync > on both logins on the same iMac. > > I am the administrator on the iMac and have set it up so that all > users can use spanning sync and my google calendars but it still won't > sync on anyone's login but mine. > > Thanks, > Irene
-- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
