Hi Stephen, I'd be surprised if it were Spanning Sync causing these problems since we don't install any components that are able to impact the performance of other apps or the entire system. If you open Activity Monitor (in /Applications/Utilities) and sort by "% CPU", does anything show up as taking a lot of CPU when this problem happens? -- Larry Hendricks [email protected] http://spanningsync.com
On Feb 22, 2:02 pm, Stephen <[email protected]> wrote: > My MacBook has been bedeviled for quite some time by horrible > performance. The system freezes for several seconds (as much as 15 or > 20), sometimes as frequently as every minute or so. Shame on me for > putting up with this for so long, but I've finally started to try and > track down the problem. It's still very preliminary, but it looks like > the culprit is Spanning Sync. I'm going to spend a few more days > confirming that it really is Spanning Sync, but, in the meantime, has > anyone else experienced this problem. The symptoms are spinning beach > balls everywhere. I notice the problem more in Chrome (or Safari, when > I use that) and Mail. > > My configuration is a bit unusual: I use a non-admin account, have > FileVault enabled, and live behind God knows how many firewalls. > Still, all of those things *should* be okay, even in combination. > > Originally, I had SS set to never change iCal, sync every 10 minutes, > and sync all events. (I've never synced tasks or contacts.) As part of > my troubleshooting, I'll try to decrease the frequency and only sync > newer events. > > FWIW, It's hard to tell just based on the SS messages (in the bottom > of the preference pane), but if you believe those messages, on a > manual sync it spends over 15 seconds "Waiting for Apple Sync > Services..." Anecdotal only, but it seems like I see that message a > lot when I check the SS menu bar status as well. > > As noted, I want to do some more detailed troubleshooting and confirm > that SS is the problem before escalating anything to tech support, but > if anyone else has similar experiences, I'm be interested in hearing. > > Stephen -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
